Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
Provided safe transportation for passengers, adhering to traffic laws and regulations.
Maintained a high driver rating through excellent communication and navigational skills.
Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
Amazon Associate
Amazon
10.2021 - 02.2022
Worked varied hours to meet seasonal and business needs.
Operated equipment while observing standard safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Helped train new employees in safe practices and warehouse procedures.
Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
Hostess
Nell's Restaurant
06.2019 - 01.2020
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Manager
Audina hearing aids office
11.2011 - 11.2017
In this role I managed the office staff in a small company with 10 employees including 2 receptionists, an audiologist, an assistant manager, and several technicians
I was also in charge of dealing with over 1,500 audiologists and 1,200 ENT doctors across the country
Part of my Job was to organize promotions as well as many meetings and trips the company would offer to its clients
The best part of my job was dealing with both happy and unhappy patients, as it was an opportunity, and challenge to help patients
It was terrific gaining valuable expertise in a supportive job environment.