Mary Garcia

• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
• Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
• Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
• Picked up riders at designated locations and greeted upon vehicle entry.
• Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
• Assisted mobile app users with closing out rideshare.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
• Adhered to tight schedule and met departure and arrival deadlines.
• Assisted elderly and disabled passengers entering and exiting shuttle.
• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
• Planned routes based on knowledge of local areas, GPS information and customer preferences.
• Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
• Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
• Read maps and followed written and verbal geographic directions.
• Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
• Escorted small children across roads and highways.
• Helped passengers with luggage, collected fares and politely answered questions.
• Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

Managed a 2bd/2ba vacation rental through the use of Airbnb. Conduct screening and scheduling of reservations, and correspondence with all guest inquiries. Arbitrate adjustments of rates and availabilities and issue special offers/refunds as necessary. Perform laundry and cleaning throughout entire home. Exceeded over 100 positive reviews from a culturally diverse group of people from around the world. Showcased a consistent record of excellent customer service while maintaining impeccable standards for safety, cleanliness, and quality care with a smile.

• Maintained accurate accounting of tuition and operating reports.
• Handled daily administrative tasks efficiently to minimize time away from children.
• Developed and operated within annual operational budget of $84000.
• Consulted with families to discuss activities and behaviors of each child.
• Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
• Logged information regarding naps, feedings and any medications administered.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Developed lessons and activities to promote children's physical and emotional development.
• Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children.
• Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
• Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Cared for children ages 4 weeks to 5years in nurturing and age-appropriate way.
• Kept areas clean, organized and stocked and sanitized surfaces and toys.
• Planned and managed learning-focused, imaginative and play-oriented activities for children.
• Worked with children individually and in groups to teach social, communicative and problem-solving skills.