Anahita Yazdgerdi

**Manager**

Reza’s Restaurant, Oakbrook, IL & Evanston, IL

[March,2010] – [April ,2025]

- Oversaw daily operations for two locations with a combined capacity of 600 guests, ensuring exceptional service and efficient management.

- Developed and managed staff schedules, optimizing labor costs while maintaining adequate coverage for peak dining times.

- Processed payroll for all restaurant employees, ensuring timely and accurate compensation.

- Planned and coordinated events for up to 1,000 guests, including catering and party bookings, while customizing designs and layouts to meet client specifications.

- Facilitated agreements and contracts for event planning, negotiating terms to maximize profitability and customer satisfaction.

- Conducted daily inspections of restaurant and bar supplies to ensure readiness and compliance with health and safety standards.

**Manager**

Subway, Northbrook, IL

March 2007 – February 2010

- Managed daily operations of the store, including staff scheduling and inventory management, ensuring optimal performance and efficiency.

- Placed orders biweekly for supplies and ingredients, maintaining stock levels to meet customer demand.

- Trained and onboarded new staff, fostering a positive work environment and enhancing team performance.

- Processed payroll for employees and submitted to the payroll department, ensuring accuracy and timeliness.

- Coordinated catering services for events of up to 50 guests, enhancing customer engagement and expanding revenue opportunities.

- Actively communicated with Subway corporate to stay updated on menu changes and promotions, implementing new offerings to keep the menu fresh and appealing.

- Transitioned responsibilities due to the ownership change as the previous owner relocated to California and sold the franchise.

Assistant Manager Mobile Gas Station

Niles Illinois

[june ,2008]_[February,2010]

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.

**High School Diploma**

Furious High School, [Iran]

Graduated: 2003

**College Coursework**

Oakton Community College, [Illinois]

2006 – 2009