Anahy Alvarez
Rio Linda,CA
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Ability to micro manage any obstacles in a work environment also quick to adapt to any task. Ability to maneuver heavy equipment, with pallet jacks. Fulfilled online orders for customers through mobile ordering, resolved customers' issues with payments and ordering. familiar with changes in technology and driven for best customer experience.
Overview
8
8
years of professional experience
Work History
Front End Team Lead
Walmart
04.2019 - Current
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Performed opening and closing duties when it came to cash handling and scheduling of team
- Strong customer services
Packing Associate
Best Express Foods
06.2016 - 07.2018
- Enhanced packing efficiency by optimizing workflow and properly organizing materials.
- Reduced product damage incidents by implementing thorough quality control measures during the packing process.
- Streamlined order processing for faster turnaround times with diligent attention to detail and accurate data entry.
- Collaborated with fellow associates, improving overall team productivity and meeting tight deadlines.
- Identified opportunities for process improvements, leading to increased productivity within the department.
- Managed multiple tasks simultaneously while maintaining focus on prioritizing urgent orders effectively.
Education
High School Diploma -
Rio Linda High School
Rio Linda, CA05.2018
Skills
- Effective communication
- Able to work under pressure
- Time management skills
- Cash Counting
- Customer Service
- Problem-solving abilities
- Opening and Closing Procedures
- Price Verification
- Staff Supervision
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front End Team Lead
Walmart
04.2019 - Current
Packing Associate
Best Express Foods
06.2016 - 07.2018
High School Diploma -
Rio Linda High School