Anahy Banda
Brownsville,TX
Summary
Conducted intake assessments and pre-admission screenings for minors and adults, ensuring accurate documentation and insurance verification. Collaborated with clinical staff, nursing, and external partners to streamline admissions and maintain high service standards. Identified cases not meeting intake criteria and referred to community resources, while providing crisis intervention and tailored counseling sessions. Developed treatment plans with multidisciplinary teams, ensuring compliance with organizational standards and contributing to quality assurance initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Compass Connections
Harlingen , Tx
06.2025 - Current
- Educated clients on available resources and support services.
- Conducted regular follow-ups to maintain client engagement.
- Documented case notes accurately in electronic records systems.
- Advocated for clients' rights and access to necessary services.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Adhered to ethical principles and standards to protect clients' confidential information.
Intake Coordinator-Acute PRN
Palms Behavioral Health
Harlingen, TX
04.2025 - 07.2025
- Conducted pre-admission screenings and scheduled assessments for prospective patients.
- Collaborated with business office, nursing, clinical staff, and external parties to ensure timely patient admissions.
- Referred inquiries to appropriate agencies and community resources when facility admission was not suitable.
- Provided information and referral services for both internal and external customers.
- Interviewed patients, family members, and collateral sources to confirm intake criteria compliance.
- Reviewed prospective admissions against established criteria, policies, and procedures.
- Presented clinical information to medical staff for approval of patient intake.
- Maintained comprehensive documentation related to the admissions process.
Clinician
Southwest Key Programs
Brownsville, TX
11.2023 - 03.2025
- Conducted intake, admission, and screenings for minors, documenting results to meet quality assurance standards.
- Facilitated at least one weekly counseling session, providing crisis intervention as necessary.
- Monitored mental and emotional well-being of minors, coordinating third-party services when needed.
- Arranged and facilitated external specialized mental health services with community providers.
- Documented consultations regarding minors' functioning, mental health status, and treatment plans.
- Identified mental health needs, consulting on high-risk cases for potential external interventions.
- Delivered clinical services in compliance with licensing and funding requirements.
- Participated in meetings and initiatives for process and quality improvement as assigned.
Case Manager
Southwest Key Programs
Brownsville, TX
06.2021 - 11.2023
- Conducted initial intake interviews of youth.
- Ensured timely submissions of assessments such as Initial Intake, UAC assessments, Isp's, services plan etc…
- Ensured timely submission of cases based on policy timeframe.
- Staffed cases with other professions such as clinicians, medical coordinator, assistant leads, leads, case coordinator, and often time federal field specialist.
- Attended weekly staffing.
Cashier, Food Champion, Service Champion, Team Trainer
Taco Bell
Brownsville, TX
08.2019 - 06.2021
- Ensured order accuracy and delivered exceptional customer service to guests.
- Maintained cleanliness of lobby and ensured area was fully stocked.
- Served as drive-thru and dine-in cashier, enhancing guest experience.
- Prepared and cooked food items, ensuring quality standards were met.
- Trained new hires in service and food preparation roles, fostering teamwork.
- Promoted to team trainer for strong communication skills and leadership qualities.
- Demonstrated consistent work ethic, contributing to positive team dynamics.
Sales Associate
Aerie
Brownsville, TX
06.2019 - 01.2020
- Organized store layout and displays for grand opening event.
- Delivered exceptional customer service by utilizing strong social skills.
- Maintained cleanliness and organization of assigned area throughout shifts.
- Served as sales cashier, efficiently processing transactions and handling customer inquiries.
Intern
Buckner Family Hope Center
- Developed client transformation plans in collaboration with the family coach.
- Organized youth workshops to foster engagement and skill development.
- Participated in agency conferences to exchange best practices and gain insights.
- Contributed to staff meetings, enhancing team communication and decision-making.
Education
Master's - Social Work
The University of Texas Rio Grande
Brownsville, Tx09-2023
Bachelor of Social Work -
The University of Texas Rio Grande
Brownsville, Tx05-2021
Skills
- Bilingual in English and Spanish
- Microsoft Office
- PowerPoint
- Effective communication skills
- Ability to engage, assess, and intervene with client cases
- Ability to organize and facilitate workshops
- Ability to operate remotely
- Ability to multitask
- Great problem-solving skills
Organizations
Social Work Student Association (SWSA)
Personal Information
License: LMSW
Certification
LMSW
Timeline
Case Manager
Compass Connections
06.2025 - Current
Intake Coordinator-Acute PRN
Palms Behavioral Health
04.2025 - 07.2025
Clinician
Southwest Key Programs
11.2023 - 03.2025
Case Manager
Southwest Key Programs
06.2021 - 11.2023
Cashier, Food Champion, Service Champion, Team Trainer
Taco Bell
08.2019 - 06.2021
Sales Associate
Aerie
06.2019 - 01.2020
Intern
Buckner Family Hope Center
Master's - Social Work
The University of Texas Rio Grande
Bachelor of Social Work -
The University of Texas Rio Grande