Anahy Valencia

Rialto,CA

Summary

Excelling in team leadership and operational efficiency. Proven ability to enhance customer satisfaction through problem-solving and relationship building. Skilled in sorting and organizing, consistently meeting productivity goals while fostering a positive work environment. Committed to continuous learning and development.

Overview

years of professional experience

Work History

Fulfillment Associate

Amazon

02.2025 - Current

Provided support and guidance to new fulfillment associates during training.
Enhanced operational flexibility by acquiring skills in multiple fulfillment center tasks.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.

Shift Leader/cashier

El Rey Taco Grill

01.2024 - 01.2025

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Acknowledged customers as they entered and efficiently attended to their requirements.

Sales Associate

Flores Jewelry

04.2023 - 11.2023

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.

Education

Rialto High School

Rialto, CA

05.2023

Skills

Teamwork and collaboration
Willing to learn
Team leadership
Relationship building
Sorting and organizing
Heavy lifting

Friendly, positive attitude
Problem-solving
Computer skills
Problem resolution
Basic Skills Teaching

Languages

English

Professional Working

Spanish