Anai Guzman
Tyler
Summary
Customer-focused professional with 3 years of experience as an administrative assistant in the mobile home industry, supporting customers, managing documentation, and handling daily office operations. Strong communication, organization, and problem-solving skills with a proven ability to build trust with clients. Seeking a customer service or bank teller role where attention to detail, accuracy, and people-first service are valued.
Overview
1
1
year of professional experience
Work History
- Handled sensitive customer and financial information responsibly.
- Built positive relationships with repeat customers through clear communication and follow-up.
- Managed high-volume calls and multitasked in a fast-paced office environment.
- Resolved customer issues calmly while following company policies.
Administrative Assistant
Mobile Home Company
Tyler, TX
11.2024 - Current
- Provided daily customer service to clients by phone, email, and in person, answering questions and resolving concerns professionally.
- Assisted customers with applications, contracts, payments, and general inquiries, ensuring accuracy and confidentiality.
- Processed payments, maintained records, and verified information with strong attention to detail.
- Scheduled appointments, coordinated deliveries, and supported office workflow to ensure smooth operations.
- Maintained organized filing systems for customer documents and company records.
- Acted as a liaison between customers, sales staff, and management to ensure clear communication.
Education
High School Diploma -
Whitehouse High School
Whitehouse, TXSkills
- Customer Service & Relationship Building
- Cash Handling & Payment Processing
- Data Entry & Record Keeping
- Scheduling & Appointment Coordination
- Phone, Email & In-Person Communication
- Problem Resolution & De-escalation
- Confidential Information Handling
- Microsoft Office (Word, Excel, Outlook)
Availability
Open to full-time or part-time positions | Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Mobile Home Company
11.2024 - Current
High School Diploma -
Whitehouse High School