Anaiah Cornejo
Westminster,CO
Summary
Customer Service with expertise in problem resolution and managing customer accounts. Exceptional communication skills and passionate about helping others. Trained in shift management, showcasing a blend of leadership and interpersonal skills. Committed to ensuring customer satisfaction by providing service and support. Proficient in utilizing customer service practices and exploring different solutions to address customer needs. Physical capabilities include: long hours of standing/walking, unloading merchandise and carrying and reorganizing products.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist
Beauty Brands Salon & Spa
06.2023 - 08.2024
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Trained to be a shift manager
Education
High School Diploma -
Broomfield High School
Broomfield, CO05.2024
Skills
- Customer Service
- Good communication skills
- Call center experience
- Problem Resolution
- Account Management
- Excellent written and oral communication
Languages
Spanish
Limited Working
Timeline
Customer Service Specialist
Beauty Brands Salon & Spa
06.2023 - 08.2024
High School Diploma -
Broomfield High School
Similar Profiles
Alicia ReynoldsAlicia Reynolds
General Manager at Beauty Brands Salon & SpaGeneral Manager at Beauty Brands Salon & Spa
Kennedy GalvinKennedy Galvin
Customer Service Specialist at Beauty Brands Salon & SpaCustomer Service Specialist at Beauty Brands Salon & Spa
Emily MeltonEmily Melton
Assistant Store Manager at Beauty Brands Salon & SpaAssistant Store Manager at Beauty Brands Salon & Spa