Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Driver
FedEx
05.2024 - 07.2024
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Production Lead
AO Smith Quality Water Heaters
10.2020 - 09.2023
Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
Maintained accurate inventory records, placing orders for raw materials and supplies as needed to avoid stock shortages or delays in production schedules.
Monitored employee activities to verify consistent use of good manufacturing principles.
Trained workers in proper operation, calibration, and maintenance of production line equipment.
Handled production line documentation for waste, downtime and output.
Monitored equipment performance, coordinating regular maintenance checks and repairs to minimize unplanned downtime events.
Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.
Monitored workers on site during production activities for safety procedures compliance.
Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Met production targets and tight deadlines by collaborating closely with team members.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Assembled products according to changing daily work orders and specific customer needs.