Anais Perez
Yonkers
Summary
Warm and attentive server with three years of experience in providing exceptional service in high-volume, fast-paced restaurant environments. Known for welcoming and personable demeanor, consistently making guests feel comfortable and valued. Skilled in fostering a friendly, team-oriented atmosphere. Committed to delivering top-tier service and upholding positive reputation of each establishment.
Overview
3
3
years of professional experience
Work History
Bartender
Piccola Trattoria
06.2024 - 11.2024
- Served high volumes of guests during weekends, peak hours, and special events.
- Performed opening and closing duties by printing sales reports, setting up for incoming shift, and taking inventory.
- Exclusively bartended for the first two months, managing a bar/lounge section both independently and with a team member.
- Knowledge of classic and craft cocktails, wine, and beer.
- Expanded responsibilities to include serving.
- Contributed to a positive work environment through effective teamwork and communication.
- Developed loyal clientele by delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable, organized and well-stocked to meet guests' needs.
Server
Mima Vinoteca
10.2021 - 06.2024
- Excelled in multitasking by managing multiple tables at once while maintaining high service standards and guest satisfaction.
- Trained in POS systems for placing orders, managing bills, and handling complimentary items.
- Worked with team members during high-volume shifts to ensure both a smooth service and excellent guest experiences.
- Promoted from hostess to server within three months due to strong work ethic, adaptability, and customer service skills.
- Quickly developed comprehension of both food and drink menus, allowing for confident recommendations and a personalized guest experience.
- Upsold food, wine, and cocktails tailored to guests' preferences.
- Occasionally performed bartending duties, demonstrating ability to handle multiple roles.
- Curated warm relationship with regular guests.
Education
Bachelor of Arts - Psychology
City College of New York
New York, NY12-2025
Skills
- Strong multitasking
- Ability to upsell menu items
- Collaborative attitude
- Engaging personality
- Complex Problem-solving
- Handling difficult customers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Piccola Trattoria
06.2024 - 11.2024
Server
Mima Vinoteca
10.2021 - 06.2024
Bachelor of Arts - Psychology
City College of New York
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