Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Beverage saver
Soboba Casino
11.2021 - Current
Providing Excellent customer service serving customers drinks preparing hotdogs cashiering and also some cleaning and
Cashier/ Court Monitor /front Desk /greater
Airtopia Adventure Park
04.2024 - 09.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Ambassador
Morongo Casino Resort
08.2022 - 12.2023
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Greeted customers and clients to create welcoming atmosphere.
Assisted team with operational policies and procedures to drive services.
Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Cashier
Shell Gas Station
01.2021 - 12.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant manager
Sonic
05.2019 - 09.2021
Starting as a cook for this company Sonic I then quickly moved up to kitchen manager, then I gained my skills as a shift manager, finally accomplishing being a assistant manager not only in the Hemet store but as well as two other locations and two other surrounding cities helping training and closing locking counting money doing safe drops and alarming and locking the store
I received five star reviews for my customer service, And willingness to go above and beyond for the customer, I also received my safeserve with the management training I received in this company
Cook
McDonald's
01.2018 - 05.2019
Working with this company I was a cook learning to clean and close the kitchen
Cashier
Airmark
01.2007 - 10.2009
Working at multiple stadiums, such as the dodger stadium the padres stadium the Angels stadium as well as convention center
My customer service experience started as a cashier for airmark
Not only serving customers but also learning skills for a lifetime