Ana Osorto
Central Islip,NY
Summary
Conscientious and honest. Able to diligently follow guidelines. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to follow and maintain employers objectives on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Private Nanny
Self Employed
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
Teacher's Assistant
Kiddie Care Early Learning Center
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Documented student progress and communicated with parents to keep informed.
Retail Sales Associate
Eureeka By Gadgets & Gizmo’s
- Providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Data Entry/Customer Service Representative
Rugs America
06.2022 - Current
- Enhanced customer satisfaction.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Central Islip Senior High School
Central Islip, NY06.2021
Skills
- Order Processing
- Customer Service
- Money Handling
- Regulatory Compliance
- Time Management
- Fluent in Spanish
- Phone Etiquette
- Computer literacy
- Social media savvy
- Attention to detail
- Store maintenance
- Positive attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Excel
Word
Timeline
Data Entry/Customer Service Representative
Rugs America
06.2022 - Current
Private Nanny
Self Employed
Teacher's Assistant
Kiddie Care Early Learning Center
Retail Sales Associate
Eureeka By Gadgets & Gizmo’s
High School Diploma -
Central Islip Senior High School