Ana Karen Hernandez Toribio
Plant City,FL
Summary
A proven service professional with expertise in HIPAA compliance and patient relations. Excelled in team collaboration, enhancing customer satisfaction through exceptional service. Skilled in patient scheduling and bilingual communication, significantly improving patient care and efficiency. Demonstrates patience and composure in high-pressure environments, ensuring optimal patient experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Brandon Dental Care
08.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and sterilized instruments and materials for use by dentists.
- Prepared patient X-rays and images for review by dentist.
- Scheduled and confirmed patient appointments.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
Retail Sales Associate
Bealls Store
09.2018 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Diploma -
10.2017
Skills
- Dental Assistant
- HIPAA Compliance Understanding
- Team Collaboration
- Patient Scheduling
- Patient Relations
- First Aid Training
- Fluent Bilingualism
- Customer Satisfaction
- Patience and composure
- Guest Services
Certification
CPR CERTIFICATION
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant - Brandon Dental Care
08.2019 - Current
Retail Sales Associate - Bealls Store
09.2018 - 08.2019
Almega Preparatory Academy - Diploma ,
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