Ana Laura Montiel Torres
San Diego,CA
Summary
Bilingual and technically gifted contractor with extensive knowledge in human behavior and client consulting. An astute professional adept at utilizing polished research skills and strategic initiatives. Result-driven with excellent telephone etiquette, multitasking abilities, and an unwavering dedication to client satisfaction.
Four years of experience as a Spanish tutor, where teaching skills were refined, academic expertise showcased, and a passion for education was consistently demonstrated. Eager to leverage a unique blend of academic excellence, professional expertise, and unwavering dedication to drive success within a dynamic organization.
Overview
10
10
years of professional experience
Work History
Contract Linguist
KACE Company
08.2022 - Current
- Provided real-time interpretation and translation services for Homeland Security agents during interrogations at multiple Ports of Entry in California
- Translated intercepted jail calls, extracting intelligence related to drug trafficking, human smuggling, and other criminal activities
- Collaborated with specialized investigative units (e.g., drug and human smuggling teams) to support covert operations and surveillance efforts
- Utilized tools such as Cellebrite for digital evidence analysis, aiding in the extraction of crucial information for investigations
- Contributed linguistic expertise to wiretapping operations, assisting in intercepting and deciphering communications vital to ongoing cases
- Played a key role in numerous successful arrests and case outcomes by providing linguistic support in critical situations
- Translated an average of 60 Spanish phone calls weekly, providing accurate summaries and translations while maintaining contextual integrity
- Applied cultural insights to interpret nuanced meanings beyond literal text, ensuring accurate translations
- Liaised with agents to clarify any ambiguities and ensure accurate communication
- Successfully managed projects with tight trial deadlines, demonstrating strong time management and prioritization skills.
Spanish Tutor
Tutoring Center at San Diego City College
04.2014 - 08.2016
- Customized teaching methods to meet individual student needs, fostering a supportive learning environment
- Motivated students to engage actively and complete assignments by providing encouragement and guidance
- Enhanced productivity and comprehension through interactive teaching techniques and targeted academic support
- Reviewed course material with students, offering explanations, problem-solving assistance, and assignment feedback
- Provided positive reinforcement to students to bolster confidence and academic progress
- Conducted recruitment presentations to inform students about tutoring services, promoting academic success.
Sales Associate, Children's Department
Macy's
04.2014 - 08.2016
- Delivered exceptional customer service, ensuring a positive shopping experience for all patrons
- Consulted with customers to identify their clothing needs and offered tailored brand recommendations
- Prepared merchandise displays to enhance visual appeal and drive sales
- Established rapport with retail clients, fostering long-term relationships and repeat business
- Implemented loss prevention measures to mitigate theft and minimize inventory shrinkage
- Participated in physical inventory counts to maintain accurate stock levels
- Demonstrated strong multitasking abilities while maintaining attentiveness to customer needs and inquiries.
Education
Associate Degree in Spanish -
San Diego City College
San Diego, CA12.2021
Skills
- Adaptability & Problem Solving: Proven ability to adapt quickly and solve complex issues efficiently Flexibility, open-mindedness, resilience, and creativity
- Transcribing & Document Review: Skilled in accurate transcription and thorough document review
- Effective Communication: Strong verbal and written communication skills
- Time Management & Deadline Orientation: Exceptional organization, record keeping and deadline management abilities
- Leadership & Teamwork: Capable leader and collaborative team player
- Conflict Resolution: Skilled in resolving conflicts constructively
- Bilingual proficiency (English and Spanish)
- Self-Motivation: Goal setting, self-discipline, continuous learning
Personal Information
Title: Contract Linguist
References
- Gisela Estrada, KACE Operations Supervisor, 773-350-3039
- Alan Poindexter, Homeland Security Investigations Agent, 619-980-2596
- Lance Soukaseum, Director of SDCC Tutorial Center, 619-388-3685
- Steven Busse, Biology Tutor, 619-484-9728
Languages
Spanish
Professional Working
Timeline
Contract Linguist
KACE Company
08.2022 - Current
Spanish Tutor
Tutoring Center at San Diego City College
04.2014 - 08.2016
Sales Associate, Children's Department
Macy's
04.2014 - 08.2016
Associate Degree in Spanish -
San Diego City College
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