EMR systems- Athena, AllScripts, Epic and NextGen
ANALI DIAZ
Commerce City,CO
Summary
Versatile, highly motivated Certified Medical Assistant with 9 years of experience in medical support at individual, team and organizational levels. Proven history of demonstrating exceptional ability to multitask and prioritize patients' needs such as accurately collecting vital signs, documenting patient health information, phlebotomy, and providing excellent customer based services. Patient-oriented with excellent communication skills including Spanish fluency.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Spanish Medical Interpreter
MedTrans Go
01.2024 - Current
- Provide Spanish medical interpretation services during phone, telemedicine and in-person appointments for Spanish-speaking patients.
- Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis, procedures and treatment plans.
Dispatcher
DispatchHealth
4 2020 - 05.2024
- Trained new dispatchers on company protocols, contributing to well-prepared team of professionals.
- Answered 50+ patient telephone calls promptly to avoid on-hold wait times and schedule appointments for mobile urgent care service.
- Respond to patient needs and questions through competent customer service and prompt problem-solving.
- Collect insurance information and credit card information for healthcare services and coverage.
- Facilitated clear communication between non-Spanish speaking healthcare providers, by providing accurate interpretation by bridging language barriers for optimal care delivery.
Certified Medical Assistant
Clinica Family Health
11.2019 - 03.2020
- Documented vital signs and health history for patients. Conducted preliminary evaluations, such as medical history, medications, and allergies.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation. Tested and recorded blood glucose levels.
Certified Medical Assistant II
National Jewish Health
10.2017 - 10.2019
- Working in multiple clinics including Pulmonology, Neurology, General Surgery, and Thoracic Surgery.
- Enhanced patient outcomes by providing knowledgeable education on EMG and skin biopsy procedures.
- Arranged surgeries with surgical center, and prepared pre-op testing prior to surgery.
- Obtained client medical history, vitals and symptoms. In addition, performed clerical duties such as word processing, data entry, telephones and filing charts.
Certified Medical Assistant II
UNIVERSITY OF COLORADO HOSPITAL
05.2017 - 10.2017
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus for LVAD patients. Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Certified Medical Assistant
Aurora Denver Cardiology Associates
05.2015 - 05.2017
- Promoted office efficiency by coordinating charts, communicating clearly and effectively with patients to verify information, determining purpose of visit and recording medical history.
Education
Certified Medical Assistant - Medical Assisting
Pima Medical Institute
Aurora, CO 08.2014 - 05.2015
Skills
Fluent in SPANISH
Adaptability
OSHA compliance
Phlebotomy, INR/Genetic Testing
Prepping surgical trays/rooms
HIPAA & JCAHO Knowledge
Scheduling appointments, Administrative duties
CPR/First Aid certified/BLS
Patient assessment
Client Service, Attention to Detail
Vital signs, Injections, simple dressings
EMR / EHR
Holter/Event Monitors
Electrocardiograms/SAECGS
Anatomy knowledge
Empathy and Sensitivity
Certification
BLS/CPR certified through American Heart Association
Software
Timeline
Spanish Medical Interpreter
MedTrans Go
01.2024 - Current
Certified Medical Assistant
Clinica Family Health
11.2019 - 03.2020
Certified Medical Assistant II
National Jewish Health
10.2017 - 10.2019
Certified Medical Assistant II
UNIVERSITY OF COLORADO HOSPITAL
05.2017 - 10.2017
Certified Medical Assistant
Aurora Denver Cardiology Associates
05.2015 - 05.2017
Certified Medical Assistant - Medical Assisting
Pima Medical Institute
08.2014 - 05.2015
Dispatcher
DispatchHealth
4 2020 - 05.2024
BLS/CPR certified through American Heart Association
CMA- National Healthcareer Association
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