Leidy Osorio
River Grove,IL
Summary
Professional communicator with strong bilingual skills, adept at facilitating clear and effective dialogue in medical and school settings. Skilled in medical terminology, cultural sensitivity, and confidentiality, ensuring accurate and empathetic communication between healthcare providers and patients. Strong focus on teamwork and adaptability, consistently delivering results in fast-paced and dynamic environments. Known for reliability, flexibility, and commitment to fostering understanding and trust.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Spanish Medical Interpreter
Scroggs Interpreting
01.2023 - Current
- Facilitated communication between lawyers and case managers during IME cases
- Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients
- Enhanced patient comprehension through accurate interpretation during medical/legal appointments
- Maintained strict confidentiality in line with HIPAA guidelines, protecting patient information
- Translated procedural information, medical documents, legal documents and assisted with forms for non-English-speaking patients
- Coordinated with case managers for seamless patient transitions and ongoing care
- Promoted cultural awareness among healthcare and legal staff
Spanish Interpreter
Acutrans
01.2022 - Current
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities in speech, physical and occupational therapy as well as medical appointments.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important medical and school meetings.
Spanish Interpreter
Cross Cultural Interpreting Services
02.2021 - 02.2023
- Improved service delivery in social work by interpreting for case management sessions, helping Spanish-speaking clients navigate complex systems
- Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects
- Promoted cross-cultural awareness and supported healthcare staff in creating an inclusive environment
Spanish Medical Interpreter
International Language Services
11.2014 - 01.2023
- Assisted in emergency situations, providing life-saving interpretation in real time
- Bridged language barriers to ensure Spanish-speaking patients had equal access to healthcare
- Collaborated with nursing staff, providing essential patient information to optimize care delivery
- Acted as a resource for scheduling, translating treatment instructions, and guiding patients through medical processes
Education
No Degree - Interpreting Course
Internal Language Services
Chicago, IL11-2014
Certificate - Health Information Technology
BIR Training Institute
Chicago, IL06.2013
High School Diploma -
Theodore Roosevelt High School
Chicago, IL06-2006
Skills
- Fluent in Spanish
- Medical Ethics & HIPAA Compliance
- Knowledge of Anatomy & Medical Terminology
- Legal verbal and written Interpretation
- Document Translation
- Sight Translation & Consecutive Interpretation
- Cross-Cultural Communication & Cultural Competence
- Medical ethics
- Simultaneous interpretation
- Telephone interpreting
Certification
65-Hour Interpreting Training Certificate
Timeline
Spanish Medical Interpreter
Scroggs Interpreting
01.2023 - Current
Spanish Interpreter
Acutrans
01.2022 - Current
Spanish Interpreter
Cross Cultural Interpreting Services
02.2021 - 02.2023
Spanish Medical Interpreter
International Language Services
11.2014 - 01.2023
Certificate - Health Information Technology
BIR Training Institute
No Degree - Interpreting Course
Internal Language Services
High School Diploma -
Theodore Roosevelt High School
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