Analia Varh
Graham,WA
Summary
Proven Shift Manager at McDonald's, adept in decision-making and customer service, significantly enhanced team performance through effective training and mentoring. Demonstrated exceptional problem-solving abilities in critical situations, ensuring safety and upholding standards. Skilled in cash handling and fostering team development, embodying leadership with a focus on quality assurance.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald's
07.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
High School Diploma -
Graham Kapowsin High School
Graham, WANo Degree - Diagnostic Medical Snonography
Pierce College
Puyallup, WA01-2027
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Training and mentoring
- Team development
- Quality assurance
- Critical thinking
Timeline
Shift Manager
McDonald's
07.2021 - Current
High School Diploma -
Graham Kapowsin High School
No Degree - Diagnostic Medical Snonography
Pierce College