Analicia Natalia Monroy

Professional retail and food service worker with proven experience in customer service, inventory management, food preparation, and sales. Skilled in team collaboration, maintaining clean and organized environments, and thriving in fast-paced settings. Known for strong communication, problem-solving abilities, and a consistent focus on customer satisfaction and smooth daily operations. Reliable, adaptable, and flexible in handling diverse responsibilities across retail and dining environments.

• Achieved a high customer satisfaction rate through effectively helping with resolving issues in retail and food service settings.
• Used Microsoft Excel to develop inventory spreadsheets, increasing efficiency in stock management.
• Achieved academic goals by completing assignments with accuracy and efficiency while balancing part-time work and volunteer responsibilities.
• Collaborated with a volunteer group during a community outreach project, organizing and distributing food donations to families.
• Guided a team of 4 staff members during peak business hours, maintaining smooth operations and high service standards.
• Maintained clean, organized, and safe workspaces, ensuring compliance with food safety and retail standards.
• Demonstrated adaptability by stepping into multiple roles during staff shortages and busy shifts.
• Recognized for excellent written and verbal communication when assisting customers and collaborating with team members.
• Applied critical thinking and problem-solving to address customer concerns and streamline daily tasks.

• ServSafe
• Food Handler's Card

I have engaged with volunteer organizations for my community's development in my years as a student. The exercise touched on several projects, but not limited to, tutoring students with hard topics. By undertaking food drives and campaigns, I try to give aid to everybody in need. I was rewarded by a community-based organization in 2024, honoring my dedication and hard work. The award not only made me more devoted to service but also motivated me to take on leadership roles in the community.

Consistently recognized for academic excellence with a strong track record of achievement. Maintained Principal’s Honor Roll throughout all school years and graduated high school with a 3.8 GPA. Currently hold a 4.0 GPA at the university level, demonstrating dedication, discipline, and a commitment to continuous learning. Member of the National Society of Leadership and Success (NSLS), the First-Year Academic Honor Society, and previously inducted into high school honor societies for outstanding performance and leadership potential.