Athena
Analisa Farias-Borjas
Certified Clinical Medical Assistant
San Antonio,TX
Quote
"A little consideration, a little thought for others, makes all the difference."
Eeyore
Summary
Professional intake specialist with strong track record in client assessment and engagement. Proven ability to enhance intake processes, fostering positive client experiences and streamlining operations. Renowned for collaborative spirit and adaptability in dynamic environments.
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - Basic Life Support
Skills
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Progress reporting
- Group and individual instruction
- EKG reporting
- Spirometry Assessments
- Retinal Imaging
Software
Work History
Intake Specialist
Gonzaba Medical Group
San Antonio, TX
07.2024 - Current
- Managed electronic health record (EHR) updates for comprehensive patient data accuracy.
- Assisted in scheduling appointments, contributing to optimized clinic workflow efficiency.
- Trained new staff on intake processes and systems, fostering team competency and consistency.
- Implemented strategies for handling high-volume patient interactions effectively.
- Prepared examination rooms and ensured availability of necessary medical supplies for efficient operations.
- Assisted in patient intake and medical history documentation to streamline appointment scheduling.
- Promoted a positive clinical atmosphere with excellent interpersonal skills among staff members.
- Facilitated communication between patients and healthcare providers, ensuring clear understanding of treatment plans.
- Improved patient experience by providing compassionate support during examinations and procedures.
Operations Sppecialist
US Navy
Norfolk, VA
09.2017 - 08.2022
- Developed training materials for new hires, improving onboarding experience.
- Coordinated daily operational activities to enhance team efficiency and workflow.
- Lead a team of 51 sailors in executing special evolutions and operations.
- Implemented process improvements that streamlined communication between departments.
- Developed training materials for new hires, promoting best practices and compliance standards.
- Supported project management efforts by tracking timelines and deliverables across teams.
- Collaborated with cross-functional teams to resolve operational issues effectively.
- Monitored performance metrics to ensure alignment with organizational goals and objectives.
- Experience in maintaining confidentiality among multiple parties while holding a secret clearance and above.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Education
High School Diploma -
East Central High School
San Antonio, TX 09.2013 - 06.2017
Certified Clinical Medical Assistant - Healthcare
Southern Careers Institute
TX 09.2023 - 06.2024
Associate of Applied Science - Healthcare Management
Southern Careers Institute
TX 01.2026 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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