Summary
Overview
Work History
Education
Skills
Timeline
Server

Analise Apuzzo

Greenwood Lake,NY

Summary

Organized server/hostess/busser/bartender with experience in many different restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

I'm an extremely motivated person with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience

Work History

Server

Eddie's Roadhouse
09.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Busser/Server/Hostess

Pennings Farm Market
08.2020 - 08.2021
  • Handled all phone calls and provided great customer service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Would help out wherever it was needed to ensure everything ran smoothly
  • Managed over 50 customer calls per day

Education

High School Diploma -

Warwick Valley High School
Warwick, NY
06.2020

Skills

  • Cleaning and Sanitizing
  • Point of Sale Systems
  • Menu Memorization and Presentation
  • Great organization
  • Great customer service
  • Workflow Coordination
  • Cool Under Pressure
  • Staff Training

Timeline

Server

Eddie's Roadhouse
09.2021 - Current

Busser/Server/Hostess

Pennings Farm Market
08.2020 - 08.2021

High School Diploma -

Warwick Valley High School

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