Analisia Smith
Jasper,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Proven track record of driving increased sales, improving the buying experience, and elevating the company\'s profile within the targeted market. Diligent in keeping merchandise presentable to maximize business revenue. Expertly demonstrates products, overcomes objections, and successfully closes sales.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Metro by T Mobile Authorized Retailer
10.2023 - 01.2025
- Offering Metro PCS products and services to customers
- Selling and upselling additional items and features
- Troubleshooting and resolving customer concerns
- Providing a friendly environment with excellent customer service
- Maintaining a consistent knowledge base of all Metro PCS products and services
Shirt Presser
TlC Cleaners
08.2023 - 10.2023
- Hot steam press collars and cuffs on cotton material shirts
PCA Personal Care Assistant
Q & A Personal Care Assistance
06.2022 - 10.2022
- Assist client with daily living tasks: bathing, home cleaning, transportation, and meal prep
Wireless Sales Associate
Premium Retail Services
05.2018 - 07.2022
- Maintain and organize presentable merchandise to drive continuous sales
- Analyzed and properly processed products, returns, also assisting customers with finding alternative merchandise to meet needs
Sales Consultant
Ashley Furniture HomeStore
12.2020 - 03.2022
- Assist customers with home furnishings
- Knowledge of Bedding options, Case goods, Occasional Tables, Sofa, Loveseat, and Sectional options and fabrics
Server
Tia Jaunita's
11.2018 - 04.2019
- Provide excellent customer service to everyone who visits your restaurant
- Assist diners with ordering by answering menu questions or making recommendations upon request
- Take accurate food and drink orders using a POS system and communicate order details to the kitchen staff as needed
- Check customer's ID if necessary to assure they are of legal drinking age
- Inform guests about restaurant customer loyalty program, or any other specials and promotions
- Up-sell any additional products when appropriate
- Serve food and drink orders to guests
- Present and pour wine selections with the appropriate stemware
- Stay up to date on any menu changes and daily specials
- Check in with diner's to make sure they are enjoying their meals and correct any problems
- Clear away dirty plates, glassware, flatware and linens and clean tables after diners have finished
- Maintain a neat and clean dining area
- Roll silverware, set up food stations, and prep for the next shift
- Replenish condiment and napkin containers
- Deliver checks and process bill payments
- Handled a high volume of customers regularly
- Prepped condiments
- Served food
- Bussed tables
Team Leader
Jack in the Box
02.2015 - 10.2018
- Supervised the daily operations of the store
- Create the shift schedule/flow chart
- Handling customer issues and managing conflicts
- Adhering to the companies policies and health, safety, and employment standards
Server
Good Times Bar and Grill
01.2017 - 04.2017
- Greet guests
- Took drink and or food orders
- Took and received payments
Education
GED -
North Texas Job Corps
McKinneyCertificate - Cosmetology
Academy of Hair Design
Jasper, TX06.2022
Skills
- Customer Service
- Retail Sales
- Supervising
- Communications
- Packaging
- Upselling
- Microsoft Office
- Conflict Management
- Host/Hostess
- Payroll
- Cash Handling
- Account Reconciliation
- Product Demos
- Meal Preparation
Certification
- ServSafe Certification, 2023
- TABC Certified
- Food Handler Certification
- [State] Driver's License
Personal Information
Authorized To Work: US
Timeline
Retail Sales Manager
Metro by T Mobile Authorized Retailer
10.2023 - 01.2025
Shirt Presser
TlC Cleaners
08.2023 - 10.2023
PCA Personal Care Assistant
Q & A Personal Care Assistance
06.2022 - 10.2022
Sales Consultant
Ashley Furniture HomeStore
12.2020 - 03.2022
Server
Tia Jaunita's
11.2018 - 04.2019
Wireless Sales Associate
Premium Retail Services
05.2018 - 07.2022
Server
Good Times Bar and Grill
01.2017 - 04.2017
Team Leader
Jack in the Box
02.2015 - 10.2018
Certificate - Cosmetology
Academy of Hair Design
- ServSafe Certification, 2023
- TABC Certified
- Food Handler Certification
GED -
North Texas Job Corps
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