Analiza Posas
Sierra Vista,AZ
Summary
Dynamic Electronics Associate with a proven track record at Walmart, excelling in customer support and electronics troubleshooting. Recognized for enhancing customer satisfaction and optimizing inventory control. Skilled in hardware debugging and committed to continuous improvement, contributing to successful product launches through effective testing and validation.
Overview
11
11
years of professional experience
Work History
Electronics Associate
Walmart
10.2023 - 04.2025
- Increased customer satisfaction, providing timely technical support and resolving product issues.
- Implemented inventory control measures to reduce waste and optimize stock levels for efficient operations.
- Participated in continuous improvement efforts aimed at enhancing overall operational efficiency within the electronics department.
- Contributed to successful product launches through diligent testing and validation procedures.
Online Grocery Associate
Frys Food
05.2021 - 08.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Grocery Team Member
Food City Supermarkets
10.2014 - 05.2020
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Retrieved items for customers and verified prices.
Education
High School Diploma -
Douglas High Schoo
Douglas, AZ05-2007
Skills
- Customer support
- Electronics troubleshooting
- Test equipment operation
- Hardware debugging
Languages
Spanish
Full Professional
Timeline
Electronics Associate
Walmart
10.2023 - 04.2025
Online Grocery Associate
Frys Food
05.2021 - 08.2023
Grocery Team Member
Food City Supermarkets
10.2014 - 05.2020
High School Diploma -
Douglas High Schoo