MARIELL Deleandro
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Case Manager II / Health Educator.
Camba, Inc.
Brooklyn, NY
10.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed individualized care plans with input from clients and their families.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Maintained up-to-date case records with case activity status.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Educated clients about health conditions, nutrition and self-care techniques.
- Compiled reports on cases and submitted them to supervisors as required.
- Participated in professional development activities related to case management best practices.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Voluntary
School 4 Adult Education
Manhattan, NY
01.2023 - Current
- Encouraged people to be active in community through organizational events and projects.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Entered data into computer systems, updating records and files with new information.
- Managed online ads to announce regular events and fundraising drives.
Flight Attendant Instructor
Aeronacional Aviation School
Mexico, ME
09.2020 - 05.2022
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Instructed students of flight attendants on safety and emergency procedures and answered questions related to flight.
- Instructed how Offered answers to passengers' questions and resolved issues that arose during flights.
- Directed junior team members in proper duties and company regulations.
Flight Attendant Instructor
Meteoro Aviation School
Mexico, ME
11.2018 - 05.2022
Flight attendant
Volaris C.A de C.V
Mexico, ME
11.2011 - 11.2018
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Followed safety, passenger and supply pre-flight checklists.
- Kept cabin neat, clean and professional in appearance.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Dealt with mechanical and passenger emergencies according to standards.
- Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
- Observed passengers for intoxication or possible threat to safety.
- Maintained database of in-flight entertainment and assisted passengers with selections.
Social Worker
Foundation Murrieta
Mexico, ME
12.2009 - 11.2010
- Maintained thorough case history records and wrote detailed reports.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Maintained lists of resources helpful to clients.
- Developed workable solutions for recurring problems for individuals and families.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Provided mental health support to homeless clients and connected each with community resources.
- Identified and addressed financial and emotional barriers to discharge and recovery.
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
Social Worker Intern
Hospital General Ecatepec
Mexico, ME
01.2008 - 07.2008
- Maintained thorough case history records and wrote detailed reports.
- Maintained confidential case documentation.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Assisted staff with rural communities and underserved populations outreach.
- Documented client social history, treatment and related information.
- Met self-help group and community services representatives.
- Collected data and entered into internal system database.
- Collaborated with community agencies to offer clients additional support.
- Helped social worker with teaching clients appropriate conduct using behavior modification and stress management techniques.
- Studied social worker application of industry values, ethics and best practices.
Education
Certified HIV/ AIDS Confidentiality Law Overview
AIDS Institute
Manhattan, NY12-2023
Certified U=U
AIDS Institute Course
Manhattan, NY10-2023
Certificate Award of Excellence
District 79 School 4 Adult Education
Manhattan, NY06.2023
Certificate Award of Workforce Management
District 79 School 4 Adul Education
Manhattan, NY06.2023
Certified Mental Health Firs Aid
Mental Health First Aid USA
Manhattan, NY03.2023
Certified Human Resources Management
Meteoro
Mexico, ME11.2022
Certified Educational Methodologies
Meteoro De Aviación
Mexico, ME06.2019
SAFETY MANUAL FOR THE PREVENTION OF ACTS AND ILLEG
Volaris SA. De CV Training
Mexico, ME05.2017
C. Attention To Clients With Disabilities
Volaris
Mexico, ME11.2016
Certified First Aid And (CPR)
Volaris
Mexico, ME09.2013
Associate of Science - Social Worker
CENTRO DE ESTUDIOS CIENTIFICOS Y
TECNOLOGICOS DE MÉXICO CECYTEM PLANTEL
Mexico, ME07.2009
Skills
- Communication skills
- Problem solving
- Organized and Efficient
- Positive Attitude
- Teamwork and Collaboration
- Community Service
- Computer Skills
- Public Speaking
Languages
- Spanish
- English
Timeline
Case Manager II / Health Educator.
Camba, Inc.
10.2023 - Current
Voluntary
School 4 Adult Education
01.2023 - Current
Flight Attendant Instructor
Aeronacional Aviation School
09.2020 - 05.2022
Flight Attendant Instructor
Meteoro Aviation School
11.2018 - 05.2022
Flight attendant
Volaris C.A de C.V
11.2011 - 11.2018
Social Worker
Foundation Murrieta
12.2009 - 11.2010
Social Worker Intern
Hospital General Ecatepec
01.2008 - 07.2008
Certified HIV/ AIDS Confidentiality Law Overview
AIDS Institute
Certified U=U
AIDS Institute Course
Certificate Award of Excellence
District 79 School 4 Adult Education
Certificate Award of Workforce Management
District 79 School 4 Adul Education
Certified Mental Health Firs Aid
Mental Health First Aid USA
Certified Human Resources Management
Meteoro
Certified Educational Methodologies
Meteoro De Aviación
SAFETY MANUAL FOR THE PREVENTION OF ACTS AND ILLEG
Volaris SA. De CV Training
C. Attention To Clients With Disabilities
Volaris
Certified First Aid And (CPR)
Volaris
Associate of Science - Social Worker
CENTRO DE ESTUDIOS CIENTIFICOS Y
TECNOLOGICOS DE MÉXICO CECYTEM PLANTEL
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