ANA LUIZA DUTRA
Boston,MA
Summary
Dedicated and detail-oriented executive assistant, manager, and social media professional with a proven track record in planning, Microsoft Excel proficiency, content creation, customer service excellence, and team coordination. Bilingual in English and Portuguese, showcasing strong communication abilities, teamwork aptitude, and adept problem-solving skills. Passionate about optimizing day-to-day business operations for seamless functionality and cultivating interactive online communities that foster engagement.
Overview
8
8
years of professional experience
Work History
Executive Assistant, Manager & Social Media Manager
Nirvana Coffee Company
02.2022 - Current
- Create and manage content across multiple social media platforms to enhance brand presence.
- Oversee daily operations, ensuring smooth workflow and high customer satisfaction.
- Coordinate with staff to maintain efficiency and uphold company standards.
- Manage inventory and stock, ensuring accurate tracking and timely ordering to prevent shortages.
- Assist in administrative tasks, functioning as an executive assistant to support operational needs.
- Utilize Microsoft Excel and other tools for planning, reporting, and data analysis.
Hostess
Sam Diego's Mexican Cookery & Bar
01.2018 - 02.2022
- Greeted and seated patrons, providing excellent customer service.
- Managed takeout orders and assisted in coordinating reservations.
- Maintained a welcoming and organized front-of-house environment.
Education
High School Diploma -
Sturgis Public Charter School
06.2021
Skills
- Social Media Management (Content Creation, Scheduling, Engagement)
- Customer Service & Hospitality
- Teamwork & Leadership
- Dependability & Problem-Solving
- Planning & Organization
- Inventory Management & Ordering
- Microsoft Excel & Office Suite
- Bilingual: Fluent in English & Portuguese
- Sales assistance
- Office administration
- Calendar management
- Customer Service-oriented
Timeline
Executive Assistant, Manager & Social Media Manager
Nirvana Coffee Company
02.2022 - Current
Hostess
Sam Diego's Mexican Cookery & Bar
01.2018 - 02.2022
High School Diploma -
Sturgis Public Charter School
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