Ana Machado Urbano
Groveland
Summary
Results-oriented professional with expertise in cash handling, customer service, and inventory management. Skilled in processing transactions efficiently while maintaining operational efficiency and high standards of service. Experienced in fostering teamwork to exceed sales targets and enhance client satisfaction. Committed to streamlining scheduling processes and facilitating effective communication across departments to boost productivity.
Overview
2
2
years of professional experience
Work History
Sales Associate
Pet Supermarket
Clermont
05.2025 - Current
- Maintained visual merchandising standards to enhance shopping experience.
- Collaborated with team members to meet and exceed monthly sales targets through effective strategies.
- Resolved customer inquiries and concerns promptly to ensure satisfaction and retention.
- Resolved customer inquiries and concerns to boost satisfaction and retention.
- Monitored inventory levels and assisted in stock replenishment to ensure product availability.
- Ensured compliance with company policies and procedures to maintain operational integrity.
- Monitored inventory levels and replenished stock to ensure product availability.
- Assisted customers in selecting pet supplies, enhancing overall shopping experience.
Schedule Orgaziner
Truth Solution
Groveland
01.2024 - 02.2025
- Developed and maintained a comprehensive calendar system to ensure timely appointments and meetings.
- Developed and maintained comprehensive calendar system, ensuring timely appointments and meetings for optimal team coordination.
- Collaborated with various departments to coordinate schedules and resolve conflicts efficiently.
- Established strong professional relationships with clients and stakeholders, enhancing satisfaction and communication efficiency.
- Established strong professional relationships with clients and stakeholders to ensure satisfaction and effective communication.
- Streamlined communication channels, enabling quick updates and changes in appointments for improved responsiveness.
Education
Associate's Degree - Criminal Justice
Valencia College
Orlando, United States04.2028
Skills
- Sales Strategies - Expert
- Customer Service - Expert
- Cash Handling - Expert
- Calendar Management - Expert
- Multitasking - Expert
- Time Management - Expert
- Decisive thinking
- Quick Decision-Making - Expert
- Problem Solving - Expert
- Bilingual - Expert
- Team Work - Expert
- Collaborative teamwork
- Team positivity
- Adaptability - Expert
- Open Communication - Expert
Languages
English - Native
Portuguese - Native
Spanish - Fluent
Italian - Elementary
Timeline
Sales Associate
Pet Supermarket
05.2025 - Current
Schedule Orgaziner
Truth Solution
01.2024 - 02.2025
Associate's Degree - Criminal Justice
Valencia College