Analyn Agbayani
314 Palama Sr., Kahului
Summary
Dynamic and results-driven professional with a proven track record at Montage Kapalua Bay, enhancing guest satisfaction through efficient housekeeping coordination. Skilled in inventory management and adept at fostering teamwork, I leverage strong leadership and problem-solving abilities to drive productivity and streamline operations. Proficient in Opera software and committed to excellence.
Overview
16
16
years of professional experience
Work History
Housekeeping Coordinator
Montage Kapalua Bay
10.2022 - Current
- Worked with front desk to respond promptly to all guest requests.
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
File Maintenance Clerk
Safeway
11.2017 - Current
- Performed routine backups of critical data, minimizing potential loss due to unforeseen circumstances or technical issues.
- Increased productivity with quick response times when locating crucial information for colleagues or clients.
- Supported departmental projects through efficient management and timely retrieval of necessary documents.
Supervisor
Travel Traders
09.2020 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Associate
Cafe Roseanne
04.2015 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
ABC Stores
04.2012 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Claire's Boutique
09.2009 - 04.2014
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Supervisor
Genki Sushi
12.2009 - 04.2012
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Associate Degree - Computer Secretarial
Data Center College of The Philippines
Laoag City, Ilocos Norte, Philippines03-2004
High School Diploma -
Ilocos Norte College Of Arts And Trades
Laoag City, Ilocos Norte, Philippines03-2003
Skills
- Besides basic computer skills, I operate a program called Opera
- Changing prices of all the products
- Deal with vendors and reset team regarding the schematic of the products we sell
Timeline
Housekeeping Coordinator
Montage Kapalua Bay
10.2022 - Current
Supervisor
Travel Traders
09.2020 - 10.2022
File Maintenance Clerk
Safeway
11.2017 - Current
Sales Associate
Cafe Roseanne
04.2015 - 10.2022
Sales Associate
ABC Stores
04.2012 - 11.2017
Supervisor
Genki Sushi
12.2009 - 04.2012
Sales Associate
Claire's Boutique
09.2009 - 04.2014
Associate Degree - Computer Secretarial
Data Center College of The Philippines
High School Diploma -
Ilocos Norte College Of Arts And Trades
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