ANA MARIA GUERRERO
Lawrenceville,GA
Summary
"Experienced professional with a proven track record in effective leadership, innovative sales strategy development, and excellence in customer service. Expert in managing teams towards success, utilizing data and trend analysis to drive informed decisions. Able to build strong customer relationships and deliver persuasive solutions that maximize customer satisfaction and retention. Results-oriented and adaptable to changing environments, with a passion for achieving success both individually and as part of a team."
Overview
5
5
years of professional experience
Work History
Medical Assistant
Emory University Hospital
Lawrenceville, GA
06.2022 - 08.2023
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
Manager of Business Development and Sales
Cricket Wireless
Lawrenceville, GA
01.2019 - 10.2022
- Led a sales team of 11 people, consistently achieving and surpassing monthly sales targets.
- Prepared detailed reports on sales performance for senior management review.
- Provided training and mentorship to improve the sales skills of the team, resulting in a increase fo the individual productivity.
- Supervised sales teams by providing guidance on how to effectively close deals.
Education
Associate Degree in Nursing -
Gwinnett Technical College
Lawrenceville, GA08-2020
Skills
- Effective Leadership
- Team Management
- Sales Strategy Development
- Sales Data and Trend Analysis
- Persuasive Communication
- Customer Relations
- Problem Solving
- Teamwork
- Adaptability and Flexibility
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Emory University Hospital
06.2022 - 08.2023
Manager of Business Development and Sales
Cricket Wireless
01.2019 - 10.2022
Associate Degree in Nursing -
Gwinnett Technical College