Melissa Carcifi
Philadelphia,PA
Summary
Seasoned Medical Assistant with a robust background in patient care coordination and medical office administration, notably at Vybe. Demonstrated expertise in HIPAA compliance and effective therapeutic communication. Proven track record in enhancing patient management processes and leading team communications, ensuring high levels of patient satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Vybe
Philadelphia, USA
01.2023 - Current
- Triage
- Phlembotomy/injections/immunizations
- PPD placement/reading
- Woundcare
- Run Rapid lab test
Lead Medical Assistant/Surgery Scheduler
Temple Foot and Ankle Institute
Philadelphia, USA
07.2016 - Current
- Handle multiple phone lines/patient resolutions
- Retrieve referrals and authorizations
- Schedule surgeries/Appointments
- Trouble shoot IT issues
- Coordinate before and aftercare/DME’s/Homecare/Pharmacy orders
- HSC contact person
- Create forms for better understanding
- Organize procedures and processes for office
- Inventory/stocking
- Perform front office and back office duties
- End of day reconciliation
- Perform X-rays
- Assist in managing doctors’ schedules
- Assist with billing issues/resolutions
- Train new hires
- Address/resolve/or Facilitated issue resolution for patients
Office Manager/Medical Assistant
Goldstein Podiatry
Bala Cynwyd, USA
04.2014 - 07.2016
- Handles all office functions (financing, scheduling, patient interactions, doctor’s schedule)
- Stocking/inventory/ordering supplies
- Assist in small office procedures/phlebotomy/injections
- Triage patients/vitals
- Handles phone lines and messages
- Oversees employee’s functions
- Referrals/authorizations
- Patient resolution
- Assist in billing procedures
Medical Assistant/Multiple specialties
NurseFinders
Philadlephia, USA
11.2012 - 03.2014
Medical Assistant
Delaware Valley Orthopedics
Philadlephia, USA
05.2011 - 02.2012
Education
Associates Degree - Health Services Management
Community College of Philadelphia
Philadelphia, PA01.2026
Medical office diploma - Medical assistant
Kaplan University
Philadelphia, PA01.2011
Skills
- Effective Therapeutic Communication
- Computer Applications Proficiency
- Knowledge of Clinical Terminology
- Data Analysis
- Medical Admin Procedures
- Reimbursement Methodologies in Healthcare
- Financial Accounting
- Group and team Communication
- Current Issue and Trends in Healthcare
- Analytical Problem-Solving
- Effective Problem Resolution
- Effective Leadership
- Effective Time Management
- Versatile Work Style
- Effective Conflict Resolution
- Proficient Oral and Written Communication
- Medical office administration
- HIPAA compliance
- Patient care coordination
- Medical records management
- Patient management
References
Available upon request
Timeline
Medical Assistant
Vybe
01.2023 - Current
Lead Medical Assistant/Surgery Scheduler
Temple Foot and Ankle Institute
07.2016 - Current
Office Manager/Medical Assistant
Goldstein Podiatry
04.2014 - 07.2016
Medical Assistant/Multiple specialties
NurseFinders
11.2012 - 03.2014
Medical Assistant
Delaware Valley Orthopedics
05.2011 - 02.2012
Associates Degree - Health Services Management
Community College of Philadelphia
Medical office diploma - Medical assistant
Kaplan University
Similar Profiles
Edwin NajeraEdwin Najera
Bartender at VybeBartender at Vybe
Monica HammondsMonica Hammonds
Receptionist at Vybe Urgent CareReceptionist at Vybe Urgent Care
Johnny GaonaJohnny Gaona
Brand Marketing Specialist at VYBE AgencyBrand Marketing Specialist at VYBE Agency
Khadijah RobinsonKhadijah Robinson
Behavioral Health Specialist/Special Education Co-Teacher at Community Council Learning AcademyBehavioral Health Specialist/Special Education Co-Teacher at Community Council Learning Academy
Sherry ByersSherry Byers
Senior Vice President Strategic Consulting, Health at Epsilon (Publicis Groupe)Senior Vice President Strategic Consulting, Health at Epsilon (Publicis Groupe)