Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Maria Otero

Kew Gardens,NY

Summary

Dynamic Stylist Supervisor/Trainer and Colorist with a proven track record at HAIRCLUB and D and L Salon. Excelled in customer service and color theory expertise, leading educational trainings and boosting client satisfaction. Skilled in creative thinking and teamwork, adept at launching successful campaigns and enhancing salon operations.

Overview

22
22
years of professional experience

Work History

Stylist Supervisor/Trainer

HAIRCLUB
05.2010 - 12.2024

Lead hairstylist in hair restoration and supervising hairstylists while ensuring adherence to style standards and techniques.


Provide educational trainings for new employees as well as continuous classes for the staff.


Organizing and launched campaigns such as open house events and beauty school presentations.


Provide the ultimate client experience for our clients including customer service, trouble shootings , book appointments and discuss their membership programs and benefits.


Maintain inventory, place retail orders and order the customized merchandise for the clients.

Colorist

D and L Salon
06.2003 - 03.2014
  • Prepared hair for styling, coloring treatments and cuts.
  • Handled inventorying of hair products.
  • Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
  • Provided chemical services such as color, highlights, relaxers, keratin treatments and perms.

Education

H.S. Diploma - Business

Newtown High School
Queens, NY

Cosmetology License - Cosmetology

Learning Institute of Beauty Science
Astoria, NY

Some College - Forensic Psychology

John Jay College of Criminal Justice
New York, NY

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Creative thinking
  • Teamwork and collaboration
  • Store opening and closing
  • Relationship building
  • Cosmetology
  • Schedule management
  • Color theory expertise

Timeline

Stylist Supervisor/Trainer

HAIRCLUB
05.2010 - 12.2024

Colorist

D and L Salon
06.2003 - 03.2014

H.S. Diploma - Business

Newtown High School

Cosmetology License - Cosmetology

Learning Institute of Beauty Science

Some College - Forensic Psychology

John Jay College of Criminal Justice
Ana Maria Otero