Anamarie Thomas
South Bend,IN
Summary
Well-rounded and professional, works well variety of team members and customers while maintaining positivity and representing the company well. Experienced in high-pressure and fast-paced environments, working to keep customers satisfied and remaining upbeat and friendly despite difficult situations and high-volume locations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender, Server, Hostess
Wings Etc
West Lafayette, IN
11.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
Camp Counselor
Purdue University
West Lafayette, IN
06.2023 - 07.2024
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Food Service Worker
Jersey Mike's Subs
West Lafayette, Indiana
10.2022 - 05.2024
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Cashier
Ginger Valley
Granger, IN
04.2020 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - Kinesiology
Purdue University
West Lafayette, IN05-2024
Master of Science - Athletic Training
Purdue University
West Lafayette, INSkills
- Safe service compliance
- Food Preparation
- Hospitality service expertise
- Customer service expertise
- Service-oriented mindset
- New Hire Training
- Performance Improvement
Affiliations
- Runner
- Worked multiple jobs during the semester and summer
- Sorority in undergrad
- Injury prevention education in study abroad in Ireland
Certification
- Liquor License
- CPR Certified
Timeline
Bartender, Server, Hostess
Wings Etc
11.2023 - Current
Camp Counselor
Purdue University
06.2023 - 07.2024
Food Service Worker
Jersey Mike's Subs
10.2022 - 05.2024
Cashier
Ginger Valley
04.2020 - 08.2022
- Liquor License
- CPR Certified
Bachelor of Science - Kinesiology
Purdue University
Master of Science - Athletic Training
Purdue University
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