Anamika Singh
Glastonbury,CT
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements. Enthusiastic Volunteer with 2 years of service in school outreach experience. Smart and capable with compassionate heart. Highly organized with dedication to achievement. Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
**Note** Notary Certified
Overview
11
11
years of professional experience
Work History
Teller1
Td Bank
11.2022 - 07.2023
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Educated customers on use of banking website and mobile apps.
- Educated customers on online banking and mobile banking applications.
- Referred customers to other banking departments for specialized services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed applications for new accounts.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Cross-sold credit cards, loans and other bank products.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Established rapport with new clients to increase satisfaction and loyalty.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and verified suspicious activity on customer accounts.
- Calculated fees due, interest and change for customer transactions.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
Cashier
Stop And Shop Supermarket
09.2021 - 11.2021
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Volunteer
Montessori School
08.2012 - 08.2014
- Helped with office tasks including taking messages, scanning documents and answering phone inquiries
- Met with other volunteers and program leaders to discuss new service opportunities
- Greeted visitors and answered questions about program, requirements and opportunities
- Worked with program supervisors to implement changes and better serve target groups.
Education
Bachelors Degree Science - undefined
CCS University
Skills
- Teller Transactions
- Ratings Understanding
- Cash Dispenser Operation
- Accounting Systems and Software
- Information Processing
- Detailed Analysis
- Customer Satisfaction
- Night and Safe Deposit Procedures
- Bank Security Systems
- Count Currency
- Balance Verification and Reconciliation
- Identity Verification
- Night Deposit Transactions
- Excellent Communication Skills
- Cash Counting
- Foreign Currency Exchanges
- Fraud Identification
- Cash Handling Expertise
- Safe Deposit Box Oversight
- Deposit Funds
- Product and Service Sales
- Rewards Programs
- Calculator Usage
- Referral Management
- Excellent Time Management Skills
- Customer Accounts Management
- Math Aptitude
- Hospitality and Accommodation
- Credit Card Transaction Processing
- Customer Needs Assessments
- Phone Inquiries
- Identification Checks
- Balance Cash Drawers
- Cashier's Checks
- Night Safe Deposits
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Teller1
Td Bank
11.2022 - 07.2023
Cashier
Stop And Shop Supermarket
09.2021 - 11.2021
Volunteer
Montessori School
08.2012 - 08.2014
Bachelors Degree Science - undefined
CCS University