Anamyah D. Roberts
Newport News,VA
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and able to contribute to positive dining atmosphere and ensure guest satisfaction. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Experienced with guest relations and ensuring welcoming enviroment. Uses effective communication and problem-solving skills to address customer needs promptly. Knowledge of maintaining operational efficiency and clean, organized environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-a
03.2023 - 08.2023
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Junior Church Youth Leader
Menchville Baptist Church
03.2024 - Current
- Developed strong connections with youth members by organizing engaging and interactive group activities.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
Lifeguard
Riverside Wellness and Fitness Center
10.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
Roberts School of Excellence
Newport News, VA06.2025
Skills
- Order taking
- Safe food handling
- Greeting guests
- Open-close procedure
- Memory retention
- Excellent communication
Certification
- CPR/AED Certification - American Red Cross
- First Aid
Community Service
- Menchville Baptist Church - Led a group of young children with Vacation Bible School, and other Youth related programs. Assisted in and Prepared for the children’s Sunday school classes.
- Colony Pool - Packed a semi truck with essentials for North Carolina which had flooding and landslides do to Hurricane Helene. Prepared the community pool for the season, Helped maintain throughout the season.
- Menchville House Ministries - Deep Cleaned, reorganized, mowed, and repainted for thee single parent families that have no where to go.
Timeline
Junior Church Youth Leader
Menchville Baptist Church
03.2024 - Current
Lifeguard
Riverside Wellness and Fitness Center
10.2023 - Current
Front of House Employee
Chick-fil-a
03.2023 - 08.2023
Roberts School of Excellence