Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ananda Atmore

Metairie,LA

Summary

Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Additionally, an expertly skilled Legal Secretary, Notary, and office administrator with 20 years experience working with law firms. A self-starter, eager to learn, adapt, bring my passion and dedicated work ethic to everything that I do.

Overview

24
24
years of professional experience

Work History

Operations Manager

Graham, Arceneaux & Allen, LLC
01.2014 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements, as well as ongoing training and coaching.
  • Oversee all areas of firm operations
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Oversee attorney calendars and scheduling.
  • Develop, implement and oversee Quality control process and procedures to ensure quality and timely work product production.

Legal Secretary

Graham, Arceneaux & Allen, LLC
03.2012 - Current
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Filed documents with courts on behalf of attorney in all state and federal jurisdictions.
  • Prepared and processed invoices for attorney billing.

Legal Secretary

Preferred Title Company
06.2004 - 03.2012
  • Generated, typed, formatted and edited letters, documents, affidavits and agreements.
  • Handled scheduling all client meetings and real estate closings, as well as ensuring all necessary documents and requirements were met in a timely manner.
  • Support attorney in preparation of correspondence, legal documents and all closing paperwork
  • Notarize documents as necessary
  • Trained to handle all aspects of real estate closing transactions from pre-closing to post-closing.

Office Assistant

Schoen & Company CPAs
01.2003 - 06.2004
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Reconcile checkbooks for commercial clients
  • Assist with filing and mailings and implement a document scanning system

Customer Service Manager

Touchstone Fine Art
02.2000 - 12.2002
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • · Processes all incoming purchase orders and outgoing invoices.
  • · Created numerous daily, weekly, and monthly reports
  • · Responsible for processing any requests that may come in from the company’s regional representatives.

Education

Statewide Notary Public -

Louisiana Secretary of State
Louisiana
2005

High School Diploma -

Esperanza High School
Placentia, CA
1999

Skills

  • Operations Management
  • Delegation
  • Multi-Tasking
  • Ability to handle a large case load
  • Organizational Management
  • Marketing
  • Business Planning
  • Planning and Implementation
  • Superb Time Management Skills
  • Unsurpassed Work Ethic
  • Decision-Making
  • Maintaining Compliance

Accomplishments

  • Promoted to Operations Manager after 2 years with the company.
  • Supervised team of 10-15 staff members, including attorneys.
  • Statewide Notary Public since 2005.

Timeline

Operations Manager

Graham, Arceneaux & Allen, LLC
01.2014 - Current

Legal Secretary

Graham, Arceneaux & Allen, LLC
03.2012 - Current

Legal Secretary

Preferred Title Company
06.2004 - 03.2012

Office Assistant

Schoen & Company CPAs
01.2003 - 06.2004

Customer Service Manager

Touchstone Fine Art
02.2000 - 12.2002

Statewide Notary Public -

Louisiana Secretary of State

High School Diploma -

Esperanza High School

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Ananda Atmore