Ananda Puryear
The Bronx,NY
Summary
Dependable employee with 3+ years of experience in customer service. Offering great microsoft programs, data input and organizational skills. Exceptional communicator and team player trained in operating cash transactions and hospitality operations. Goes above and beyond to serve guests and promote loyalty.
Overview
7
7
years of professional experience
Work History
Crew Team Member
Raising Cane's Restaurants
New York, NY
08.2023 - 01.2024
- Provided excellent customer service at all times.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
Concessions Cashier
Legends Hospitality LLC
The Bronx, NY
07.2022 - 07.2023
- Stocked and restocked food and equipment items as necessary.
- Set up food/condiments stations for special events
- Maintain buffet area and consistently organize guest area
- Responsible for maintaining adequate inventory, stocking, refrigerators, shelves, and cleanliness for events
- Provide professional and friendly service to museum visitors and internal guest to promote a positive image for business
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Cashier/Juicerista
Baya Bar
New York, NY
07.2021 - 12.2021
- Complied with health and safety regulations
- Taking orders with attention to detail
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintain communication with staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Ice Rink Attendant
Riverbank State Park
New York, NY
11.2019 - 03.2020
- Performed duties as outlined by policy and assigned by the supervisor or facility operator
- Assist young skaters with skate lacing
- Monitored skaters for adherence to rules and ice safety policies
- Cleaned, organized skates to achieve sanitary compliance with skate rink regulations
- Inspect skates and skating equipments to prevent accidents.
Customer Service Assistant
Walgreens
The Bronx, NY
05.2019 - 08.2019
- Assisted customers in various departments with price check or addressing other inquiries
- Collaborated with sales team members to stay current on inventory levels and resolve item issues
- Engaged in conversation with customers to understand needs, and resolve issues
- Followed instructions to properly arrange merchandise items.
- Faced products on shelves and displays to meet company policies.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
SYEP Employee
Casa Bella Hall
The Bronx, NY
07.2017 - 08.2017
- Set up and cleaned up food preparation and service stations before catered events.
- Wiped down surfaces and cleaned plates, utensils and trays to sanitize catering space before events.
- Removed trash, mopped, dining hall area to have a clean welcoming dining environment
Education
Some College (No Degree) - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Elite customer service (3 years experience)
- Excellent computer skills
- Spanish Fluency
- Complex Problem-Solving
- Dependable and Cooperative
References
References available upon request.
Timeline
Crew Team Member
Raising Cane's Restaurants
08.2023 - 01.2024
Concessions Cashier
Legends Hospitality LLC
07.2022 - 07.2023
Cashier/Juicerista
Baya Bar
07.2021 - 12.2021
Ice Rink Attendant
Riverbank State Park
11.2019 - 03.2020
Customer Service Assistant
Walgreens
05.2019 - 08.2019
SYEP Employee
Casa Bella Hall
07.2017 - 08.2017
Some College (No Degree) - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York