Ana Ria Aquino
Riverside,CA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
West Coast Account Manager
CSPC Nutritionals/CSPC Healthcare, Inc,
08.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed large and medium accounts, ensuring timely communication and effective problem resolution.
- Developed new business by attending trade shows and effective prospecting.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Implemented strategies to increase revenue from existing accounts through upselling and trading other products.
- Visited customers as necessary to enhance relationship, business, and to resolve challenges.
Regional Account Manager
Green Wave Ingredients
11.2019 - 07.2022
- Achieved yearly sales target of $12M and grew sales to $5M in 2021.
- Managed over 300 active customers and over 200 leads and prospects within U.S. territory and Canada.
- Achieve KPI's consistently along with sales team through teamwork and customer focus.
- Establish excellent customer relationship by constant communication via email and phone calls.
- Convert several prospects to customers using effective sales strategies and account management.
- Send price quotations to customers in prompt and timely manner and negotiate prices with product managers to gain business.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
Online Sales Specialist & Product Reviewer
Private Practice
08.2014 - 03.2019
- Generated more than $20,000 in yearly sales with successful marketing, sales and customer relations approaches
- Reviewed over 1,000 products with giant online retailers such as Amazon, Walmart and Best Choice Products
- Rank as Top 100 Amazon Reviewer in 2017
- Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Account Manager
Brenntag Ingredients, Inc.
04.2012 - 01.2014
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 95% success rate
- Effectively managed 45 industrial accounts concurrently to increase company revenue
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Introduced higher standards for customer service and increased efficiency by streamlining operations
- Researched and identified opportunities for account growth, account penetration and market expansion
- Visited customer locations to determine needs, set up contracts and provide training
Sales Executive
Connell Bros. Co. Philippines, Inc.
03.2010 - 03.2011
- Maintained relationships with established 50 accounts and prospected new sub-distributors by calling on customers and engaging prospects in person
- Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Business Development Officer
Seaoil Philippines, Inc.
10.2007 - 02.2010
- Developed approximately 30 distributors for lubricant products within assigned territory
- Achieved and exceeded monthly volume target and monitored competitor's prices and activities
- Conduct product training to end-users on product applications and technical information
- Regularly visited customers while conducting marketing strategy for new business opportunities
- Managed key account distributors within areas of assigned territory
- Consistently exceeded quotas through penetration of new accounts
Sales Consultant
Tyco Fire and Security, Inc.
10.2006 - 09.2007
- Prepared and demonstrated Electronic Article Surveillance features and benefits to address specific customer wants and needs
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory
Education
Bachelor of Science in Business Administration - Major in Management
Manila Central University
Caloocan City, PhilippinesHigh School Diploma -
St. Mary's Academy of Sto. Nino
Bulacan, Philippines01-2000
Skills
- Communication
- Account Management
- B2B Sales Prowess
- CRM - Salesforce & NetSuite
- Sales Forecasting & Budgeting
- Territory Management
- Microsoft Outlook, Excel, Word & Powerpoint
- Negotiation
- Remote Working
- Business Development
- Converting Leads
Certification
- People Handling Skills, Makati City, Philippines 2012
- Strategic Planning Course, Makati City, Philippines 2012
- Sales Champion Course, Manila, Philippines 2008
Timeline
West Coast Account Manager
CSPC Nutritionals/CSPC Healthcare, Inc,
08.2022 - Current
Regional Account Manager
Green Wave Ingredients
11.2019 - 07.2022
Online Sales Specialist & Product Reviewer
Private Practice
08.2014 - 03.2019
Account Manager
Brenntag Ingredients, Inc.
04.2012 - 01.2014
Sales Executive
Connell Bros. Co. Philippines, Inc.
03.2010 - 03.2011
Business Development Officer
Seaoil Philippines, Inc.
10.2007 - 02.2010
Sales Consultant
Tyco Fire and Security, Inc.
10.2006 - 09.2007
Bachelor of Science in Business Administration - Major in Management
Manila Central University
High School Diploma -
St. Mary's Academy of Sto. Nino
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