Anas Shihadeh
Phoenix,AZ
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Pharmacy technician trainee
Sun City, AZ
01.2023 - Current
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Received incoming shipments and checked accuracy of orders.
- Answered customer inquiries about medications, dosages and side effects.
- Filled daily medication orders and entered prescription data into system.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Assisted head pharmacist with filling large number of prescriptions per day.
- Called insurance companies to verify patient benefits.
- Entered prescription information into computer databases.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Compiled customer demographic, allergy and medical history background.
- Assisted patients in finding over-the-counter solutions to aid minor health issues.
- Operated cash registers to accept payments from customers.
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Answered telephones to respond to questions or requests.
- Kept work areas clean, organized, and safe at all times.
- Established or maintained medications and other patient profiles.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Arts -
Arizona College
Glendale, AZSkills
- Medication management
- Prescription filling
- Insurance verification
- Customer service
- Inventory control
- Data entry
- Communication skills
- Problem solving
- Fill orders
- Drug utilization review
- Cash register operations
- File management
- Drug delivery mechanisms
Languages
English
Professional
Arabic
Professional
Certification
Certificate of Completion Advanced Customer Service
Pharmacy Technician Trainee Licenses
Timeline
Pharmacy Technician Trainee
Pharmacy technician trainee
01.2023 - Current
Associate of Arts -
Arizona College