Anaseini Tapaatoutai
San Jose,CA
Summary
Resourceful professional known for high productivity and efficiency in task completion. Excel in using critical thinking, problem-solving abilities, and adaptability to manage complex situations. Passionate about public service, creating change and serving Santa Clara County.
Overview
12
12
years of professional experience
Work History
911 Communications Dispatcher I
Santa Clara County
San Jose, CA
07.2023 - 08.2024
- Answer non-emergency and emergency calls.
- Create and triage calls for service using the CAD and the Emergency Police Dispatcher systems.
- Dispatch for Santa Clara County Parks, Department of Corrections and Santa Clara County Sheriff's Office.
- Transfer Fire and Medical Calls to Fire/Medical Call takers and/or appropriate agencies.
- Knowledgeable of Santa Clara County geography, agency jurisdictions, law enforcement codes and Santa Clara County parks geography.
- Ability to work in a fast-paced, high-stress work environment while also multitasking.
- Ability to work with different local agencies to serve the emergent needs of the public.
Emergency Department Technician
Actalent
Alameda, CA
09.2021 - 08.2022
- Served as a temporary contracted Emergency Department Technician at Stanford Hospital in Palo Alto, CA.
- Trained to support patient care by obtaining vitals, performing ECG assessments, bleeding control, and skills within the BLS EMT Scope.
- Trained to support ED staff in responding to Code 3s and trauma activations.
- Experience in supporting medical staff with the following ED activations: STEMIs, Strokes, Trauma (from minor traumas to severe traumas), Cardiac Arrests, Cardioversions, and bleeding control.
- Utilizing EPIC system to enter patient information.
Emergency Medical Technician
Royal Ambulance
San Jose, CA
02.2020 - 05.2022
- Trained to safely transport and provide medical care for emergent and non-emergent patients to hospitals, nursing facilities, and residences in Santa Clara, San Mateo, and Alameda Counties.
- Promoted to Field Training Officer, with the task of training new BLS EMTs in the field.
- Experience in conducting isolation precautions, obtaining vitals, providing oxygen therapy, bleeding control, using four-point restraints, and other interventions necessary for patient care.
- Participated in the COVID-19 Rapid Testing Project, which included testing 300 patients, organizing registration, as well as training fellow EMTs on how to administer the test.
- Participated in 'Operation Helping Hands' during the beginning of the COVID-19 pandemic to support staff shortages in skilled nursing facilities within Alameda County.
Dispatcher
ProTransport-1
Palo Alto
08.2019 - 02.2021
- Contracted at Lucile Packard's Children's Hospital to dispatch dedicated ambulance crews to transport LPCH Pediatric and Neonatal Critical Care Teams.
- Worked collaboratively with LPCH Transfer Specialists and Pro-Transport Call Center to ensure crew availability for critical care transports and backup crews when needed.
- Trained to use the LOGIS dispatch database, answer phone calls, and communicate transport times and updates with LPCH Transfer Specialists.
Program Advocate
Teen Succes, Inc.
San Jose, CA
01.2013 - 10.2017
- Facilitated weekly support groups for young mothers, between the ages of 14 and 19, in Santa Clara County.
- Implemented lessons and group activities from required curricula to support the social and emotional health of mothers and their child's positive development.
- Maintained a caseload of 15 mothers and their children to support the mitigation of barriers and to provide educational navigation.
- Maintained and created relationships with organizational stakeholders, community organizations, teachers, probation officers, and social workers.
Education
Emergency Medical Technician
San Jose City College
San Jose, CA05-2019
Associate of Arts - History
Foothill College
Los Altos, CA05-2007
Bachelor of Science - Public Health
Southern New Hampshire University
Hooksett, NHSkills
- Active Learning
- Working with diverse communities
- Data Entry
- Information Gathering
- Positive communication skills
- Customer Relations
- Critical thinker
- Team Player
Certification
- EMT - Emergency Medical Technician
Timeline
911 Communications Dispatcher I
Santa Clara County
07.2023 - 08.2024
Emergency Department Technician
Actalent
09.2021 - 08.2022
Emergency Medical Technician
Royal Ambulance
02.2020 - 05.2022
Dispatcher
ProTransport-1
08.2019 - 02.2021
Program Advocate
Teen Succes, Inc.
01.2013 - 10.2017
Emergency Medical Technician
San Jose City College
Associate of Arts - History
Foothill College
Bachelor of Science - Public Health
Southern New Hampshire University