ANASTACIA DE LOS SANTOS
Abilene,TX
Summary
Dependable and organized professional with experience in dynamic, high performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Motivated and dedicated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Hill Resources Inc.
Abilene, TX
2023 - Current
- Greet and direct visitors.
- Receive and direct incoming calls, take reliable messages and route to appropriate staff.
- Receive, sort, and distribute mail, messages, documents, and other deliveries.
- Basic computer, keyboarding, and filing maintenance.
- Maintain confidentially of client and staff information.
- Prepare correspondence, memorandums, forms, requisitions, and reports for supervisors and other department staff.
SALES ASSOCIATE/ INTERIM ASST. MANAGER
Pier 1 Imports
Abilene, TX
10.2016 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Monitored cask intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Responded and Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of produce for consumer preferences.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
SAFETY/ RISK MANAGEMENT OFFICER
Texas Department of Criminal Justice
Abilene, TX
04.2018 - 07.2021
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Conduct safety training and education to employees and inmates to increase awareness of safety hazards and empower employees to work safely.
- Accomplished the ability to handle sensitive information by following all relevant policies and procedures, using secure methods of communication, protecting the information through secure storage and proper disposal.
- Liaised with local emergency responders to enable smooth communication regarding safety procedures.
- Conduct Annual Performance Review Boards for compliance with established safety standards.
Education
NO DEGREE - Fine Arts
Hardin-Simmons University
Abilene, TX05.2017
HIGH SCHOOL DIPLOMA - General Studies
Big Spring High School
Big Spring, TX05.2001
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Cash Handling Accuracy
- Multitasking Strengths
- Excellent People Skills
- Customer Engagement
- Strategic Planning
- Interpersonal Communication Skills
Timeline
SAFETY/ RISK MANAGEMENT OFFICER
Texas Department of Criminal Justice
04.2018 - 07.2021
SALES ASSOCIATE/ INTERIM ASST. MANAGER
Pier 1 Imports
10.2016 - 09.2021
NO DEGREE - Fine Arts
Hardin-Simmons University
HIGH SCHOOL DIPLOMA - General Studies
Big Spring High School
Administrative Assistant
Hill Resources Inc.
2023 - Current