Anastacia Goslin
Louisville,TN
Summary
Motivated bartender/server with engaging personality and flexible approach. Upbeat, friendly and anticipating customers’ needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative/ Manager in Training
Crunch Fitness
10.2024 - Current
- Engage in social media and street marketing strategies to increase brand awareness
- Utilize computer systems and Excel for data entry, reporting, and membership tracking
- Develop leadership skills through managerial training and mentorship
- Drive membership sales and retention by building strong customer relationships
Bartender/ Beverage Cart Attendant / Pro Shop Attendant
Southers Marsh Golf Club
03.2018 - Current
- Bartender: 2021-current Served food and beverages promptly with focused attention to customer needs
- Worked with a POS system to place orders, manage bills, and handle complimentary items
- Reconciled cash and credit card receipts at the end of each shift
- Cultivated warm relationships with customers establishing a lot of repeat business
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Beverage Cart Attendant: 2021-current Greeted golfers, provided beverage service during golfing rounds and tournaments
- Restocked, ordered, and organized products for beverage carts to maintain optimum inventory
- Operated POS system to facilitate cash and credit transactions and refunds
- Managed closing duties by restocking items on cart and reconciling cash drawers
- Pro Shop Attendant: 2018-2021 Worked closely with customers to ensure their needs were met
- Answered customer questions in person and over the phone
- Handled tee time bookings and special events for golfers
- Managed the waitstaff during tournament functions
Bartender/ Server
Burt & Max’s Bar and Grille
09.2023 - 11.2023
- Efficiently crafted and served a wide variety of cocktails, wines, and specialty drinks in a high-volume, upscale dining environment
- Delivered exceptional customer service, fostering a welcoming atmosphere and building rapport with regular patrons
- Managed bar inventory and restocking, ensuring seamless operations and minimal waste
- Collaborated with kitchen and waitstaff to provide a seamless dining experience and handle special requests
- Maintained a clean, organized, and compliant bar area, adhering to all safety and sanitation regulations
Hostess/ Server
Dillon’s Local
01.2020 - 01.2022
- Greeted and seated guests efficiently, managing reservations and waitlists to optimize table turnover
- Provided attentive and friendly service, ensuring a positive dining experience for all guests
- Memorized menu items and daily specials to offer informed recommendations and upsell effectively
- Coordinated with kitchen and bar staff to ensure timely and accurate food and drink orders
- Maintained a clean and organized front-of-house area, contributing to a welcoming restaurant environment
Education
BA - Business Marketing
University of Tennessee Knoxville
Knoxville, TN05.2026
High School Diploma -
Plymouth South High School
Plymouth, MA05.2022
Skills
- Guest Services
- Customer Service
- Computer Systems
- Heavy Lifting
- Mixology
- Draft Beer
- Alcohol Background Knowledge
Accomplishments
- National Honors Society
- Associate's Degree from Florida Atlantic University
Certification
TIPS Certified
Timeline
Sales Representative/ Manager in Training
Crunch Fitness
10.2024 - Current
Bartender/ Server
Burt & Max’s Bar and Grille
09.2023 - 11.2023
Hostess/ Server
Dillon’s Local
01.2020 - 01.2022
Bartender/ Beverage Cart Attendant / Pro Shop Attendant
Southers Marsh Golf Club
03.2018 - Current
High School Diploma -
Plymouth South High School
BA - Business Marketing
University of Tennessee Knoxville
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