Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anastacia Lynch

Hollis,Ny

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PCA

Special Touch Home Care
Brooklyn, NY
01.2024 - 08.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Customer Service Representative

Maximus
New York, NY
11.2022 - 12.2023
  • Responsible for taking inbound calls for Medicaid, SNAP, and TANF applicants
  • Validate and calculate income, assess eligibility, and manage case referrals
  • Receive, assess, and screen application proactively communicating with clients to collects any outstanding information
  • Fulfill additional responsibilities as delegated by management

E-Commerce Manager

Michaels Craft Store
New York, NY
01.2020 - 09.2022
  • Managed inventory control processes for seamless order fulfillment and customer satisfaction.
  • Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
  • Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
  • Helped find leading online retailers and platforms to connect with consumers.

Team Member

Micheals Craft Store
New York, NY
10.2018 - 01.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

No Degree - Dental Assistant

Mandl School
Manhattan, NY
05.2025

Diploma -

Urban assembly School for collaborative healthcare
06.2018

Skills

  • Able to express myself in an orderly manner
  • Able to understand the others person point of view
  • Excellent skills in color combination and skin tone management
  • Knowing how to put leverage in a situation
  • Attentive to detail
  • Time management
  • Quick learner; can learn about character and give a the perfect look very efficiently

Certification

PCA

Pharmacy Technician

Timeline

PCA

Special Touch Home Care
01.2024 - 08.2024

Customer Service Representative

Maximus
11.2022 - 12.2023

E-Commerce Manager

Michaels Craft Store
01.2020 - 09.2022

Team Member

Micheals Craft Store
10.2018 - 01.2020

No Degree - Dental Assistant

Mandl School

Diploma -

Urban assembly School for collaborative healthcare
Anastacia Lynch