Anastacia Scott
Blackwood
Summary
Dedicated Service Leader with a strong focus on operational efficiency and team training, ensuring exceptional guest experiences and high-quality service standards.
Overview
3
3
years of professional experience
Work History
Service Leader
Chipotle
Woodbury
07.2023 - Current
- Coordinated with staff to deliver excellent guest experiences consistently.
- Led team to ensure high-quality food preparation and service standards.
- Trained new employees on food safety and customer service protocols.
- Oversaw day-to-day operations ensuring all tasks were completed according to schedule.
- Implemented procedures to enhance operational efficiency and productivity.
- Oversaw inventory management and ensured proper stock levels were maintained.
- Monitored food temperatures to ensure proper safety compliance.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Resolved conflicts among team members through effective communication techniques.
- Collaborated with senior leadership to develop short-term and long-term goals for the business.
- Maintained accurate records of daily sales transactions using a POS system.
Education
Graduate Certificate - Massage Therapy
Lincoln Technical Institute
Moorestown, NJ03-2023
High School Diploma -
Clayton High School
Clayton NJ06-2022
Skills
- Customer service
- Customer engagement
- Service improvement
- Operational efficiency
- Employee training
- Staff supervision
- Team leadership
- Effective communication
- Problem solving
- Conflict resolution
- Time management
Timeline
Service Leader
Chipotle
07.2023 - Current
Graduate Certificate - Massage Therapy
Lincoln Technical Institute
High School Diploma -
Clayton High School