Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Anastacia Whalley

Napa,CA

Summary

I am a dedicated and enthusiastic professional with a strong background in customer service and hospitality. i am passionate about providing exceptional experiences for guest and ensuring that all their needs are met. my skill and experience make a valuable asset.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Lucy Restaurant & Bar Bardessono
Yountville, CA
10.2023 - 07.2024

As a host-Reservationist, I am responsible for warmly greeting and seating guests, coordinating restaurant reservations, preparing menus, and developing long-term guest relations. I ensure the highest level of customer service by answering guest questions and giving farewells to all. Additional responsibilities include tracking information on repeat guests.

Pool Server

The Estate Yountville
Yountville, CA
08.2023 - 10.2023

I have gained valuable experience in the luxury industry as a pool runner at the Estate Yountville. Skills in customer service and multitasking, providing top-notch service to guests and ensuring a seamless experience.

Team Member

Panera Bread
Napa, CA
03.2022 - 08.2023

At Panera Bread, ingrained experience in various roles including cashiering, barista, and kitchen operation. I trained new team members and provided exceptional service to customers in the dining area. My time at Panera Bread allowed me to develop strong organizational skills and a keen attention to detail.

Education

High School Diploma -

Vintage High School
Napa, CA
06-2023

Skills

  • friendly and welcoming demeanor
  • strong organization skills
  • fast learner with willingness to adapt to new environments
  • excellent multitasking abilities
  • Reservations Coordination
  • Time Management
  • phone services
  • able to work alone or in a team

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Hostess

Lucy Restaurant & Bar Bardessono
10.2023 - 07.2024

Pool Server

The Estate Yountville
08.2023 - 10.2023

Team Member

Panera Bread
03.2022 - 08.2023

High School Diploma -

Vintage High School
Anastacia Whalley