Riley Frasier
Oscars All American Grill
South Windsor
3
Languages
3
years of professional experience
Hospitality Professional with hands-on experience enhancing guest experiences and ensuring operational efficiency. Demonstrated strong communication, attention to detail, and leadership skills. Currently pursuing a degree at Salve Regina University in Newport, RI, seeking part-time or remote opportunities.
Work History
Restaurant Hostess
11 Months- Greeted and seated guests promptly, ensuring positive first impressions for diners.
- Communicated wait times effectively to guests, enhancing overall customer satisfaction.
- Managed reservations using OpenTable software, optimizing seating arrangements for efficiency.
- Assisted in maintaining cleanliness and organization of dining areas during peak hours.
- Stocked to go station, condiments, and silverware
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Food Pantry Volunteer
10 Months- Engaged with clients to assess needs and provide appropriate food assistance services.
- Assisted in sorting and distributing food items to community members efficiently.
- Implemented best practices for food safety and handling during distribution events.
- Collaborated with team members to organize pantry inventory and maintain cleanliness standards.
- Trained new volunteers on operational procedures and safety protocols.
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Helped visitors pick out food items from donations.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Made posters to spread awareness of the pantry and encourage donations
- Made donations myself
Education
High School Diploma
Skills
Reservation handling
Multitasking expertise
Welcoming patrons
Take-out service
Strong multitasking
Table busing
Inventory management
Table busing
Takeout service
Welcoming attitude
Telephone communication
Friendly demeanor
Languages
English
Native or Bilingual
French
Professional Working
American Sign Language
Limited Working
Interests
Gardening
I enjoy helping others and giving back to the community.
Cooking
Hiking
Creating digital artwork using software like Photoshop
Illustrator
or Procreate.
Reading
Music
Camping
Drawing and Painting
Photography
Timeline
Restaurant Hostess
Oscars All American Grill
09.2025 - 08.2026Read More
Food Pantry Volunteer
MACC Charaties
01.2024 - 11.2024Read More
South Windsor High School
High School Diploma
Read More