Anastaja Martin

-Managed patient check-in and check-out processes, ensuring accuracy and timeliness for dental appointments.

- Handled inbound calls, scheduling appointments, and addressing patient inquiries in a professional manner.

- Applied dental terminology to ensure clear and effective communication with patients regarding services.

- Assisted with administrative tasks, ensuring that the patient experience remained smooth and efficient.

-Registered and admitted patients, accurately verifying insurance coverage and collecting payments

-Assisted patients in scheduling appointments, coordinating referrals, and responding to inquiries for a seamless healthcare experience.

- Utilized electronic health record (EHR) systems to maintain patient information with strict adherence to privacy and data integrity standards.

- Collaborated with healthcare teams to address patient concerns, ensuring high levels of patient satisfaction.

-Collected blood donations to support patients with chronic illnesses, adhering to strict safety protocols.

-Monitored patient vitals before and after donation, ensuring patient comfort and safety.

- Utilized sterile equipment and maintained a clean and organized environment to ensure infection control standards.

- Provided excellent patient care, answering questions, and helping donors feel comfortable throughout the donation process.