Anastasia Adkins
West Liberty,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any available position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Assistant Office Manager
Morgan County Water District
West Liberty, Ky
03.2022 - Current
- Coordinated daily office operations to enhance workflow efficiently.
- Assisted in budget tracking and expense reporting for departmental projects.
- Implemented filing systems that improved document retrieval speed and accuracy.
- Trained new staff on office protocols and software applications for operational success.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Assisted in budget preparation and financial management, helping to reduce expenses while maintaining quality service levels.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Coordinated daily office operations, ensuring efficient workflow and resource allocation.
- Assisted in budget preparation and expense tracking, contributing to financial accuracy and accountability.
General Manager
Dairy Queen
West Liberty, KY
08.2018 - 02.2022
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented training programs for staff, enhancing team performance and engagement.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Managed inventory levels and supply chain processes to minimize waste and reduce costs.
- Streamlined operational procedures, resulting in improved workflow efficiency across departments.
- Conducted regular performance evaluations, providing constructive feedback to drive employee development.
- Collaborated with marketing teams to launch promotional campaigns, increasing brand visibility and sales.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Shift Manager
Dairy Queen
West Liberty, Ky
06.2011 - 04.2017
- Supervised daily operations, ensuring compliance with safety standards and protocols.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated shift schedules, optimizing staff allocation to meet production demands.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
Education
No Degree -
Morehead State University
Morehead, KySkills
- Customer service
- Office administration
- Staff training
- Account reconciliation
- Document preparation
- Payroll administration
- Operations management
- Payroll and budgeting
Timeline
Assistant Office Manager
Morgan County Water District
03.2022 - Current
General Manager
Dairy Queen
08.2018 - 02.2022
Shift Manager
Dairy Queen
06.2011 - 04.2017
No Degree -
Morehead State University