Anastasia Adkins
West Liberty,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any available position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Assistant Office Manager
Morgan County Water District
03.2022 - Current
- Coordinated daily office operations to enhance workflow efficiently.
- Assisted in budget tracking and expense reporting for departmental projects.
- Implemented filing systems that improved document retrieval speed and accuracy.
- Trained new staff on office protocols and software applications for operational success.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Assisted in budget preparation and financial management, helping to reduce expenses while maintaining quality service levels.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Coordinated daily office operations, ensuring efficient workflow and resource allocation.
- Assisted in budget preparation and expense tracking, contributing to financial accuracy and accountability.
General Manager
Dairy Queen
08.2018 - 02.2022
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented training programs for staff, enhancing team performance and engagement.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Managed inventory levels and supply chain processes to minimize waste and reduce costs.
- Streamlined operational procedures, resulting in improved workflow efficiency across departments.
- Conducted regular performance evaluations, providing constructive feedback to drive employee development.
- Collaborated with marketing teams to launch promotional campaigns, increasing brand visibility and sales.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Shift Manager
Dairy Queen
06.2011 - 04.2017
- Supervised daily operations, ensuring compliance with safety standards and protocols.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated shift schedules, optimizing staff allocation to meet production demands.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
Education
No Degree -
Morehead State University
Morehead, KySkills
- Customer service
- Office administration
- Staff training
- Account reconciliation
- Document preparation
- Payroll administration
- Operations management
- Payroll and budgeting
Timeline
Assistant Office Manager
Morgan County Water District
03.2022 - Current
General Manager
Dairy Queen
08.2018 - 02.2022
Shift Manager
Dairy Queen
06.2011 - 04.2017
No Degree -
Morehead State University