Dependable individual with a strong track record in customer service and team collaboration. Recognized for reliability and goal-oriented mindset, enhancing service delivery and operational efficiency across various roles.
Overview
5
5
years of professional experience
Work History
Rental Sales Agent
Avis Budget Group
Fort Myers, FL
01.2025 - 07.2026
Managed customer inquiries and provided information on rental options and pricing.
Processed vehicle rentals and returns efficiently, ensuring compliance with company policies.
Trained new staff on rental procedures and customer service protocols.
Developed strategies to enhance customer satisfaction and streamline operations.
Customer Service
Red Lobster
Fort Myers, FL
04.2022 - 10.2024
Trained and mentored junior waitstaff to enhance service delivery and operational efficiency.
Supervised dining room operations to ensure exceptional guest experiences and adherence to service standards.
Coordinated with kitchen staff to streamline order processing and improve food presentation consistency.
Receptionist
Millenium Group
Fort Myers, FL
01.2021 - 06.2022
Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Answered multi-line phone system, directing calls to appropriate departments promptly.
Maintained accurate records of incoming and outgoing correspondence for efficient tracking.
Assisted in coordinating office events, providing logistical support to enhance team collaboration.