Anastasia Birnschein
Stevens Point
Summary
Motivated and ambitious fourth-year college student with strong communication skills and a positive attitude, seeking a sales and marketing internship to leverage customer service expertise and critical thinking abilities. Eager to contribute to business success while gaining valuable experience in a dynamic environment. Proactive learner with a passion for driving results and fostering relationships, ready to take on challenges that enhance both personal and professional growth. Committed to delivering exceptional value through innovative solutions and collaborative teamwork.
Overview
6
6
years of professional experience
Work History
Server
PJ's - Sentry World
Stevens Point, WI
09.2025 - Current
- Build strong customer relationships through personalized service and consistent guest engagement.
- Identified customer preferences and tailored recommendations to enhance satisfaction and drive repeat business.
- Managed high- volume service while maintaining a positive brand image and professional presentation.
- Implemented upselling strategies and effectively communicated menu specials to maximize customer spending.
HOST
AMBER GRILL
Stevens Point, WI
09.2024 - Current
- Coordinate with the waitstaff and kitchen to ensure smooth service flow.
- Facilitated effective communication with guests to swiftly address and resolve any issues or complaints.
- Welcomed guests, ensuring a positive first impression and smooth entry experience.
- Managed reservations, optimizing seating arrangements for efficiency and guest satisfaction.
SUMMER CONSULTANT
GEORGIA PACIFIC. LLC
Green Bay, WI
05.2023 - 08.2023
- Collaborated cross functionally with multiple teams to ensure that all requests are fulfilled and delivered, promoting effective communication and coordination.
- Utilized Salesforce to record and track all interactions with internal and external customers, maintaining accurate and up-to-date information.
- Supported the team with project tasks, ensuring timely completion and adherence to deadlines.
- Contributed to cross-functional innovation projects by accurately recording device data points, assisting in the development of new solutions and improvements.
GUEST SERVICES
KWIK TRIP
Green Bay, WI & Eau Claire, WI
07.2020 - 11.2022
- Kept the store, checkout areas, kitchen, and display sections clean and well-organized to enhance the overall shopping environment.
- Developed and maintain positive relationships with customers to encourage repeat business and promote customer loyalty.
Education
Marketing & German Major
UW STEVENS POINT
Stevens Point02-2027
Study Abroad - International German Studies Program
PHILLIPS MARBURG UNIVERSITÄT
Marburg Germany05-2024
No Degree - International Business & Marketing Major
UW EAU CLAIRE
Eau Claire01-2024
Skills
- Teamwork
- Communication
- Problem-Solving
- Strategic Thinking
- Adaptability
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Professional appearance
ACCOMPLISHMENTS
Managed 2022 State WASC Leadership Conference, Alumni of the WASC Leadership Organization
Languages
German
Professional Working
Timeline
Server
PJ's - Sentry World
09.2025 - Current
HOST
AMBER GRILL
09.2024 - Current
SUMMER CONSULTANT
GEORGIA PACIFIC. LLC
05.2023 - 08.2023
GUEST SERVICES
KWIK TRIP
07.2020 - 11.2022
Marketing & German Major
UW STEVENS POINT
Study Abroad - International German Studies Program
PHILLIPS MARBURG UNIVERSITÄT
No Degree - International Business & Marketing Major
UW EAU CLAIRE