Evette Snead
Athens,Georgia
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
10.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline communication and improve service flow.
- Trained new servers on menu items, service standards, and operational procedures.
- Implemented upselling techniques that increased average check totals consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Retail Sales Associate
Urban Outfitters, Inc.
10.2021 - Current
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Provided product knowledge to customers, fostering informed purchasing decisions.
Education
Bachelor of Arts - Fashion Merchandising And Media Studies
University of Georgia
GA12-2026
Skills
- Product Knowledge
- Product Merchandising
- Customer Service
- Sales Expertise
- Display Setup
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
Timeline
Server
Texas Roadhouse
10.2024 - Current
Retail Sales Associate
Urban Outfitters, Inc.
10.2021 - Current
Bachelor of Arts - Fashion Merchandising And Media Studies
University of Georgia