Anastasia Bolognese
Conshohocken,PA
Summary
Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Overview
25
25
years of professional experience
Work History
Waitress/Head Bartender
Bar Lucca
09.2013 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Maggianos
05.2001 - 03.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Flight Attendant
US Airways
09.1999 - 01.2001
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Education
Associate - Travel Industry
The Career Institute
Philadelphia, PA05-1998
High School Diploma -
Ridgeway High School
Ridgeway, PA06-1990
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
Timeline
Waitress/Head Bartender
Bar Lucca
09.2013 - 01.2025
Waitress
Maggianos
05.2001 - 03.2013
Flight Attendant
US Airways
09.1999 - 01.2001
Associate - Travel Industry
The Career Institute
High School Diploma -
Ridgeway High School
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