Anastasia Braun
Plano,TX
Summary
Excited to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
2
2
years of professional experience
Work History
Waitress
Bobbie's Airway
08.2023 - Current
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Internship Assistant
Piersall Funeral Home
08.2022 - 05.2023
- Responsibilities include assisting Randy Piersall with creating obituary pamphlets and assisting with funeral services, including hair and makeup application.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Waitress
Thunder Bay Golf Resort
06.2022 - 08.2022
- Responsible for welcoming and seating guests, taking guest orders, communicating effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. Trusted as management relief as needed.
Disney Princess/Party Host
Pretend Palace
01.2022 - 03.2022
- Assisted management with organizing and facilitating birthday parties for children ages 2-10
- Dressed children in princess, prince, and knight costumes
- Portrayed Disney characters at events which included singing, face painting, and ice skating
- Maintained a friendly and outgoing attitude towards children and guests.
Housekeeper/Dishwasher
Thunder Bay Golf Resort
06.2021 - 08.2021
- Performed a variety of cleaning activities such as linen removal/replacement, sweeping, mopping, dusting, and trash collection
- Hand-washed dishes in a fast-paced environment during peak dinner hours.
Education
Associate of Applied Science - Funeral Director/ Embalmer
Dallas Institute of Funeral Services
Dallas, TX11.2024
Abilene High School
Abilene, TX05.2023
Skills
- Customer Service
- Supply Restocking
- Guest Engagement
- Performance Improvement
- Ordering Procedures
- Hospitality Service Expertise
Timeline
Waitress
Bobbie's Airway
08.2023 - Current
Internship Assistant
Piersall Funeral Home
08.2022 - 05.2023
Waitress
Thunder Bay Golf Resort
06.2022 - 08.2022
Disney Princess/Party Host
Pretend Palace
01.2022 - 03.2022
Housekeeper/Dishwasher
Thunder Bay Golf Resort
06.2021 - 08.2021
Associate of Applied Science - Funeral Director/ Embalmer
Dallas Institute of Funeral Services
Abilene High School